Hotel Director

Celebrity Cruises; Comunidad de Madrid; Presencial; EUR 105.000 - 158.000; Jornada completa

Descripción de la vacante

Celebrity Cruises is seeking a highly experienced Hotel Director for shipboard operations to oversee guest services and hotel departments. Candidates must have 5–10 years of senior hotel leadership in 5-star or ultra-luxury properties, shipboard experience is REQUIRED, and English fluency is essential for guest interactions. The role focuses on driving guest satisfaction, maintaining inventory and financial performance, and developing revenue-enhancing initiatives.

Formación

• Ability to speak English clearly, distinctly and cordially with guests.
• 5-10 yrs background experience as Hotel Director/Rooms Division Director/Revenue Management Director/Hotel Operations Director in 5 * Luxury and/or Ultra Luxury Hotel.
• Hotel Director shipboard experience is REQUIRED.

Responsabilidades

• Effectively manages overall ship operations and guest experience.
• Achieves the highest levels of guest satisfaction under all circumstances, through effective responsiveness, follow through and the team’s ability to resolve issues.
• Ensures all inventory levels are appropriate per targets and operational requirements.
• Responsible for overall hotel department financial performance (expenses/revenue).
• Actively displays a business ownership mentality when developing tactical plans to achieve financial targets.
• Works from an entrepreneurial perspective to develop and implement new ideas for revenue and to improve operational efficiencies.

Conocimientos

English proficiency

Hotel director experience

Luxury hotel background

Descripción del empleo

• Ability to speak English clearly, distinctly and cordially with guests.
• 5-10 yrs background experience as Hotel Director/Rooms Division Director/Revenue Management Director/Hotel Operations Director in 5 * Luxury and/or Ultra Luxury Hotel.
• Hotel Director shipboard experience is REQUIRED.

Essential Duties and Responsibilities:

• Effectively manages overall ship operations and guest experience.
• Achieves the highest levels of guest satisfaction under all circumstances, through effective responsiveness, follow through and the team’s ability to resolve issues.
• Ensures all inventory levels are appropriate per targets and operational requirements.
• Responsible for overall hotel department financial performance (expenses/revenue).
• Actively displays a business ownership mentality when developing tactical plans to achieve financial targets.
• Works from an entrepreneurial perspective to develop and implement new ideas for revenue and to improve operational efficiencies.