Hostel Front Desk & Guest Experience Specialist

CASA BARCELO; Barcelona; Presencial; EUR 22.000 - 28.000; Jornada completa

Descripción de la vacante

A Barcelona hostel is seeking a dedicated Receptionist to manage front desk tasks and customer relations. Ideal candidates should have prior reception experience, be fluent in Spanish and English, and possess a traveler’s soul. This full-time position requires your NIE and SSN number. The role includes managing bookings and supporting the team. Join us to create a welcoming atmosphere for guests and be part of our family-like team.

Formación

• Previous experience in reception is needed.
• Spanish and English are required.

Responsabilidades

• Manage reception and front desk tasks.
• Take care of the workplace and customer relations.
• Handle bookings and PMS management.

Conocimientos

Customer care

Communication in Spanish

Communication in English

Problem-solving

Descripción del empleo

A Barcelona hostel is seeking a dedicated Receptionist to manage front desk tasks and customer relations. Ideal candidates should have prior reception experience, be fluent in Spanish and English, and possess a traveler’s soul. This full-time position requires your NIE and SSN number. The role includes managing bookings and supporting the team. Join us to create a welcoming atmosphere for guests and be part of our family-like team.