Hiring Live Expert - Dutch + English - Barcelona

Cross Border Talents; Barcelona; Presencial; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A dynamic international company in Barcelona is seeking a Live Expert to engage with Dutch and English-speaking customers through live chat and video. The role focuses on providing support and creating an engaging customer experience. Candidates should be fluent in both languages and possess excellent communication skills. The job offers a full-time, on-site position with continuous training and a competitive salary.

Servicios

Continuous training and career development opportunities

Competitive salary and benefits package

Supportive and dynamic work environment

Formación

• Fluent in Dutch and English (spoken and written).
• Excellent communication and presentation skills.
• Friendly and empathetic approach to customer interaction.

Responsabilidades

• Interact with customers via live chat, video, and email.
• Provide detailed product information and personalized recommendations.
• Troubleshoot customer issues and ensure efficient problem resolution.

Conocimientos

Fluency in Dutch

Fluency in English

Excellent communication skills

Technical understanding

Descripción del empleo

Live Expert Dutch + English On-site

Location: Barcelona, Spain
Start Date: ASAP
Schedule: 39h/week | Monday to Friday, 09:00 18:00
Work Mode: On-site

Your Mission:

Were looking for a Live Expert to join our international team in Barcelona!
In this role, youll engage directly with Dutch and English-speaking customers through live chat and video to provide support, guidance, and product expertise.
Your goal? To create a seamless and engaging customer experience that leaves every client satisfied and confident.

What Youll Do:

• Interact with customers via live chat, video, and email in Dutch and English.
• Provide detailed product information and personalized recommendations.
• Troubleshoot customer issues and ensure efficient problem resolution.
• Maintain accurate customer records and feedback for process improvement.
• Collaborate with other departments to deliver the best customer experience.

What You Bring:

• Fluency in Dutch and English (spoken and written).
• Excellent communication and presentation skills.
• Friendly, confident, and empathetic approach to customer interaction.
• Strong technical understanding and ability to adapt quickly.
• Previous experience in customer service, sales, or technical support is a plus.

What We Offer:

• Full-time, on-site position in Barcelona.
• Dynamic, multicultural, and supportive environment.
• Continuous training and career development opportunities.
• Competitive salary and benefits package.
• A positive workplace where your skills truly make an impact.

How to Apply:

Interested? Send your CV and a short paragraph introducing yourself to [e-mail]