Head of Operations | Secured loans (Real Estate)

EcoFinance; A distancia; EUR 60.000 - 100.000; Jornada completa

Descripción de la vacante

A growing fintech company in Spain is seeking an experienced Head of Operations to lead the launch of a secured loan product. This role requires senior leadership experience in secured lending, strong analytical skills, and fluency in both Spanish and English. You will be responsible for designing operational frameworks, developing onboarding pipelines, and overseeing collections. With a competitive salary, this is an opportunity to significantly impact the fintech landscape with your expertise.

Formación

• Experience leading secured lending product operations.
• Understanding of underwriting and collections processes.
• Ability to build efficient processes for large operations.

Responsabilidades

• Design and lead operational framework for secured loans.
• Develop onboarding pipeline for document processing.
• Analyse market repayment behaviour and trends.
• Oversee collections and establish recovery processes.
• Define operational staffing and structure.
• Support financial modelling for planning.
• Advise on compliance workflows including KYC/AML.

Conocimientos

Senior leadership experience in secured lending operations

Strong understanding of collateral workflows

Excellent organizational and analytical skills

Strong communication and collaboration abilities

Fluency in English and Spanish

Descripción del empleo

EcoFinance

EcoFinance is a fast‑growing fintech delivering accessible B2C financial services worldwide as a part of Dyninno Group. Through brands like Creditprime and Honey Loan, we offer short‑term loans, instalment loans and lines of credit via our online platform. With over 5 million clients across Romania, Moldova and the Philippines, EcoFinance ranks among the top ten microfinance providers by loan volume.

We are looking for an experienced Head of Operations

Design and lead the operational framework for the launch of a secured loan product (secured by real estate) in Spain. Location: Remote from Spain. Please submit your CV in English.

Key Responsibilities

• Design the operating model for a home‑equity lending product, covering customer lifecycle, collateral processes, and servicing flows.
• Develop the onboarding pipeline, including eligibility checks, document processing, collateral verification, underwriting coordination, and final decisioning.
• Analyse market secured‑lending repayment behaviour, including delinquency patterns, restructuring practices, early repayment trends, and customer repeat behaviour.
• Oversee collections and recoveries process establishment, including soft, hard, and legal collection processes, as well as debt‑sale procedures.
• Define operational staffing and structure, outlining personnel profiles, team architecture, contact / call‑centre and back‑office needs.
• Support financial modelling by providing operational cost drivers and assumptions for portfolio P&L planning.
• Advice on verification and compliance workflows setup, including KYC / AML processes, fraud prevention tools, property valuation, and third‑party vendor integrations.

Key Requirements

• Senior leadership experience in secured lending operations, home equity, mortgage, or large‑ticket consumer lending
• Strong understanding of collateral workflows, underwriting operations, and collections for secured products
• Excellent organizational and analytical skills, able to build efficient and scalable processes.
• Strong communication and collaboration abilities, working effectively with cross‑functional teams.
• Fluency in English and Spanish (both written and verbal).

With us you will

Be a part of a top‑tier team of professionals, work on global projects that reach millions worldwide, and create complex one‑of‑a‑kind in‑house products and solutions.

You’ll be rewarded with a competitive salary that reflects your experience and skills.

We are driven by innovation and continuous learning, building a culture where both personal and professional development thrive.

Join us and grow alongside a dynamic team making a significant impact in the ever‑evolving world of fintech!

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