Guest Experience Concierge — Front Desk

Sonder; Barcelona; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

Join a forward-thinking company dedicated to transforming the hospitality experience! As a Front Desk Hospitality Agent, you will be the welcoming face for guests, ensuring they have a seamless and enjoyable stay. This dynamic role involves guiding guests through our technology-rich environment, addressing their needs with exceptional service, and supporting various operational tasks. If you thrive in a fast-paced setting and are passionate about hospitality, this is the perfect opportunity to make a meaningful impact on guest experiences. Embrace the chance to be part of a team that values creativity, inclusivity, and continuous improvement in delivering unforgettable stays.

Servicios

Competitive Compensation

Generous Stock Plan

Medical, Dental, and Vision Insurance

Flexible Vacation

Wellness and Volunteering Days

Annual Free Credits and Discounts

Workplace Flexibility

Formación

• Experience in customer-facing roles, especially in hotels or restaurants.
• Strong problem-solving and communication skills are essential.

Responsabilidades

• Deliver exceptional guest service and resolve guest issues.
• Maintain cleanliness and organization of guest-facing areas.

Conocimientos

Customer Service

Problem Solving

Communication

Computer Literacy

Organizational Skills

Flexibility

Educación

Experience in Hospitality

Language Proficiency

Herramientas

Sonder App

Digital Communication Systems

Descripción del empleo

Join a forward-thinking company dedicated to transforming the hospitality experience! As a Front Desk Hospitality Agent, you will be the welcoming face for guests, ensuring they have a seamless and enjoyable stay. This dynamic role involves guiding guests through our technology-rich environment, addressing their needs with exceptional service, and supporting various operational tasks. If you thrive in a fast-paced setting and are passionate about hospitality, this is the perfect opportunity to make a meaningful impact on guest experiences. Embrace the chance to be part of a team that values creativity, inclusivity, and continuous improvement in delivering unforgettable stays.