Graduate Inside Account Representative

HP; Madrid; Hybrid; EUR 26,000 - 38,000; Full time

Benefits offered by this job

Hybrid work model

Health and life insurance

Lunch vouchers

Flexible working hours

HP Flex Program

Exclusive product discounts

Onsite medical services

Job summary

HP Madrid is seeking a Graduate Inside Account Representative to work with Account Executives, retaining customers and creating new sales opportunities. You will manage the full sales cycle for a range of accounts, focusing on relationship-building and a smooth experience from initial contact to close.

You will support end-to-end activities, engage with influencers, and ensure collaboration across teams to drive opportunities and revenue growth.

Qualifications

• Bachelor's or Master's degree obtained within the last 12 months.
• Native-level Spanish fluency.
• High level of English fluency.
• Catalan proficiency is a strong asset.
• No required experience; internships or up to 2 years in sales are a plus.
• IT/technical background valued.
• Interest in sales, account management, or customer engagement.
• Strong organizational and project management skills.
• Ability to collaborate with multiple stakeholders.
• Ability to support account teams and transactional opportunities.

Responsibilities

• Achieve sales targets and maintain a healthy pipeline.
• Build and manage relationships to drive growth.
• Analyze sales data to track performance and inform decisions.
• Collaborate with AEs to develop strategies for accounts.
• Communicate with customers and internal teams using remote tools.
• Support customers in adopting new products and solutions.
• Identify opportunities to expand within accounts with AEs and partners.
• Independently manage smaller transactional deals from qualification to close.
• Assist with product selection, demos, RFP responses, and catalog updates.
• Support the sales cycle through coordination, pricing, and demos.

Skills

Spanish (native)

English (fluent)

Catalan (asset)

IT background

Sales interest

Collaboration skills

Organizational skills

AI mindset

Education

Bachelor's/Master's degree

Job description

Description - Join our HP Madrid Office! As a Graduate Inside Account Representative, you will work closely with Account Executives (AEs) to retain existing customers and create new sales opportunities. You'll manage the entire sales process for a range of customers, focusing on building strong relationships and ensuring a smooth experience from initial contact through to closing the sale.

You will support end-to-end sales activities by contributing to contractual engagements, building relationships with key influencers, and ensuring seamless collaboration across teams.

Key Responsibilities

• Achieve sales targets and maintain a healthy sales pipeline.
• Build and manage relationships with customers to drive business growth.
• Analyze sales data and metrics to track performance, identify areas for improvement, and make informed strategic decisions.
• Collaborate with Account Executives (AEs) to develop strategies for new and existing accounts.
• Communicate effectively with customers and internal teams using remote sales tools.
• Support customers in adopting new products and solutions.
• Identify opportunities to expand business within accounts and work with AEs and partners to plan account growth.
• Independently manage smaller transactional deals from qualification to close, focusing on expanding the product portfolio within customer accounts.
• Assist with product selection, demonstrations, responses to requests for proposals, and sales catalog updates.
• Support the sales cycle through project coordination, pricing activities, solution development, sales closure, and technical demonstrations.

Education & Experience Recommended

• Bachelor's or Master's degree obtained within the last 12 months.
• Native-level Spanish language fluency.
• High level of English language fluency.
• Catalan language proficiency is considered a strong asset.
• No previous experience is required; however, internships related to sales or up to two years of professional experience in a sales-related role would be considered a plus.
• A background in Information Technology or a related technical field, gained through education or professional experience, will be highly valued.
• Demonstrated interest in sales, account management, or customer engagement through academic, extracurricular, internship, or professional experiences.
• Strong organizational and project management skills.
• Ability to collaborate effectively with multiple stakeholders.
• Ability to support account teams and contribute to the successful management of transactional sales opportunities.

Knowledge & Skills

• Ability to manage the sales process from prospecting through closing.
• Strong teamwork and collaboration skills.
• Experience or exposure to selling services and recurring revenue models is a plus.
• Ability to identify business opportunities and align them with strategic goals.
• Proficiency in digital and remote selling techniques.
• Experience with cross-selling and up-selling to enhance customer value.
• Self-motivated and proactive in developing new business opportunities.
• Technology & AI Mindset: Demonstrated curiosity and confidence in adopting emerging technologies, particularly AI, to enhance sales performance and customer engagement. Ability to quickly learn, adapt, and apply digital solutions in daily workflows, leveraging AI-driven insights to support data-informed decision-making and deliver more personalized customer experiences.

What We Offer

• Continuous growth & career development: Multiple internal career development and mobility opportunities, supported by HP's learning platform to help you continuously build new skills.
• Competitive benefits package, including:
• Hybrid work model (home office/office), depending on the role and business needs.
• Health and life insurance.
• Ticket Restaurant vouchers or lunch at reduced prices in our onsite canteen.
• Flexible working hours to support work-life balance.
• HP Flex Program, including kindergarten vouchers and transportation card benefits.
• Exclusive offers and discounts on HP products for employees, friends, and family.
• Inclusion & belonging at the core: Join global employee networks such as Women, Pride, Inclusion, NextGen, Sustainability, and DisAbility, with opportunities to get involved locally.
• Give back to the community: Participate in volunteering initiatives and our annual HP Charity Day.
• Onsite medical services: Access to a doctor and medical team for annual checkups, nutrition consultations, oral hygiene, physiotherapy, and general health support.
• Easy commuting: Free parking available and excellent access via nearby train services.
• Women's Network initiatives: Participate in networking events, STEM outreach programs, business acumen sessions, work-life balance discussions, and future skills development opportunities.

Sales & Services entity

Job - Sales

Schedule - Full time

Shift - No shift premium (Spain)

Travel - Relocation - Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal"