Global SaaS Onboarding & Success Manager

Deel; España; A distancia; EUR 50.000 - 75.000; Jornada completa

Descripción de la vacante

A global SaaS company in Spain seeks an experienced onboarding manager. In this role, you will guide clients through onboarding processes, ensuring their success and satisfaction. You will manage complex integrations, provide tailored support, and build lasting relationships with clients. Ideal candidates have at least 3 years of experience in a related role with strong communication and analytical skills. The position includes a mix of remote work and collaboration with internal teams.

Servicios

Stock grant opportunities

Flexible remote work options

WeWork access

Formación

• Minimum of 3+ years of experience in onboarding/integration management.
• Excellent written and presentation skills.
• Ability to synthesize data for insights.

Responsabilidades

• Onboard customers seamlessly with long-term growth in mind.
• Identify and flag onboarding risks promptly.
• Provide tailored support and guidance to customers.

Conocimientos

Excellent communicator

Problem-solving skills

Project management principles

Relationship builder

Analytical skills

Educación

B2B SaaS experience

Descripción del empleo

A global SaaS company in Spain seeks an experienced onboarding manager. In this role, you will guide clients through onboarding processes, ensuring their success and satisfaction. You will manage complex integrations, provide tailored support, and build lasting relationships with clients. Ideal candidates have at least 3 years of experience in a related role with strong communication and analytical skills. The position includes a mix of remote work and collaboration with internal teams.