German Technical Service Advisor in Valencia

Cross Border Talents; Valencia; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading customer support company in Valencia is looking for a German Technical Service Advisor. You'll be the primary contact for clients, resolving technical issues and ensuring a smooth customer experience. The ideal candidate is proficient in German and English, has at least one year of experience in technical support, and wishes to grow in their career. Competitive salary and meal allowance offered in a collaborative team environment.

Servicios

Competitive Salary

Meal Allowance

Relocation Assistance

Collaborative Team

Formación

• At least one year of experience in Technical Customer Support or a related role.
• EU citizenship or a Spanish residency card.
• Desire to learn and advance in the field.

Responsabilidades

• Assist clients via phone, email, and chat, addressing technical inquiries.
• Diagnose and resolve technical issues, offering tailored solutions.
• Maintain up-to-date customer records and service logs.

Conocimientos

Proficiency in German (C2 level)

Proficiency in English (B2 level)

Analytical skills

Leadership abilities

Communication skills

Descripción del empleo

German Technical Service Advisor in Valencia

About the job German Technical Service Advisor in Valencia

Step into the Role of a Technical Customer Support Specialist!

Join a team that values creativity, problem-solving, and collaboration in a fast-paced, dynamic environment. This is the career move you’ve been looking for!

About Us:

We’re committed to providing outstanding technical support to our clients and their customers. With innovation and quality at our core, our talented team ensures seamless service and support at every step.

Role Overview:

As a Technical Customer Support Specialist, you’ll be the primary point of contact for clients, resolving technical issues, and ensuring a smooth customer experience. Your expertise in troubleshooting and personalized support will reinforce our reputation for exceptional service.

Key Responsibilities:

• Customer Engagement: Assist clients via phone, email, and chat, addressing technical inquiries with efficiency and expertise
• Technical Solutions: Diagnose and resolve technical issues, offering tailored solutions to meet customer needs
• Team Collaboration: Work closely with colleagues to ensure fast issue resolution and continuous improvement in the customer experience
• Data Accuracy: Maintain up-to-date customer records and service logs for smooth service delivery
• Exceptional Service: Consistently provide high-quality interactions that build trust and customer loyalty

Requirements:

• Proficiency in German (C2 level)
• Proficiency in English (B2 level)
• EU citizenship or a Spanish residency card
• At least one year of experience in Technical Customer Support or a related role.
• Strong analytical, leadership, and communication abilities
• Desire to learn and advance in the field
• Competitive Salary: Your expertise and dedication are rewarded
• Meal Allowance: Daily support during your work hours
• Collaborative Team: Be part of a communicative and supportive work environment
• Relocation Assistance: Smooth transition support for your move
• Onsite Work: Engage and grow in a collaborative office environment

Ready to Elevate Your Career? Apply now to take your technical support career to new heights while delivering exceptional customer experiences!