German Tech Support Specialist - Customer Champion

Cross Border Talents; Málaga; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading technical support firm in Málaga is looking for a German Technical Support Specialist to provide exceptional customer service. You’ll assist clients with technical inquiries and collaborate with your team to ensure fast issue resolution. The ideal candidate is fluent in German and English, has prior customer support experience, and possesses strong analytical skills. Join us for a competitive salary and a supportive work environment.

Servicios

Competitive Salary

Meal Allowance

Relocation Assistance

Collaborative Team Environment

Formación

• At least one year of experience in Technical Customer Support or a related role.
• Desire to learn and advance in the field.
• EU citizenship or a Spanish residency card.

Responsabilidades

• Assist clients via phone, email, and chat, addressing technical inquiries.
• Diagnose and resolve technical issues, offering tailored solutions.
• Work closely with colleagues for fast issue resolution.
• Maintain up-to-date customer records and service logs.
• Provide high-quality interactions that build trust.

Conocimientos

Proficiency in German (C2 level)

Proficiency in English (B2 level)

Analytical skills

Leadership abilities

Communication skills

Descripción del empleo

A leading technical support firm in Málaga is looking for a German Technical Support Specialist to provide exceptional customer service. You’ll assist clients with technical inquiries and collaborate with your team to ensure fast issue resolution. The ideal candidate is fluent in German and English, has prior customer support experience, and possesses strong analytical skills. Join us for a competitive salary and a supportive work environment.