German Tech Customer Support Advisor — Training & Growth

Cross Border Talents; Barcelona; Presencial; EUR 22.000 - 28.000; Jornada completa

Descripción de la vacante

Cross Border Talents in Barcelona is seeking a German-speaking Customer Support Specialist to join a Tech account. You will assist users with account and product support and help them navigate the platform.

Start date: 31/Aug/26. You will handle inquiries by phone, email and chat, keep precise records, and escalate complex cases to the right team as needed. Training is provided, with coaching and clear career progression paths.

Formación

• German-speaking ability required for daily interactions.
• Strong communication skills in English for day-to-day operations.

Responsabilidades

• Answer customer questions by phone, email and chat.
• Keep accurate records of each interaction.
• Escalate more complex cases to the right team when needed.

Conocimientos

German language

Customer service

English language

Descripción del empleo

Cross Border Talents in Barcelona is seeking a German-speaking Customer Support Specialist to join a Tech account. You will assist users with account and product support and help them navigate the platform.

Start date: 31/Aug/26. You will handle inquiries by phone, email and chat, keep precise records, and escalate complex cases to the right team as needed. Training is provided, with coaching and clear career progression paths.