German-Speaking Travel Support Specialist (Remote)

Mercier Consultancy Europe; A distancia; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A travel consultancy is seeking a German Speaking Customer Service Agent, offering remote work from Greece. The role involves assisting German-speaking customers with travel planning and booking, while delivering exceptional service. Key responsibilities include addressing inquiries, managing bookings, and resolving issues. Ideal candidates should possess fluency in German and English, alongside strong communication skills. This position offers a competitive salary, performance bonuses, health insurance, and more.

Servicios

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Relocation Package

Fully Paid Training

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

Formación

• Experience in customer service, preferably in the travel or tourism industry.
• Ability to manage multiple inquiries and tasks effectively.
• Familiarity with booking systems or customer service software is beneficial.

Responsabilidades

• Deliver high-quality customer service in German for inquiries related to travel services.
• Assist customers with booking travel packages, modifications, and cancellations.
• Provide information on destinations, itineraries, and travel services.

Conocimientos

Fluency in German and English

Excellent communication and interpersonal skills

Customer satisfaction focus

Detail-oriented

Strong problem-solving abilities

Descripción del empleo

A travel consultancy is seeking a German Speaking Customer Service Agent, offering remote work from Greece. The role involves assisting German-speaking customers with travel planning and booking, while delivering exceptional service. Key responsibilities include addressing inquiries, managing bookings, and resolving issues. Ideal candidates should possess fluency in German and English, alongside strong communication skills. This position offers a competitive salary, performance bonuses, health insurance, and more.