Genesys Cloud Developer

Oxigent Technologies; Pozuelo de Alarcón; Hybride; EUR 55 000 - 85 000; Plein temps

Résumé du poste

Kyndryl is seeking a Data Engineer to join its ADAI practice, supporting cloud-native data platforms on Google Cloud Platform. You will design scalable data pipelines to power analytics and AI in enterprise environments.

The role emphasizes strong SQL and Python skills, experience with BigQuery, Dataflow, Pub/Sub, and data modeling, with a collaborative, hybrid work culture across Madrid and other Spanish locations.

Qualifications

• 3+ years of experience as a Data Engineer or similar role.
• Hands-on with Google Cloud Platform services such as BigQuery, Cloud Storage, Dataflow, Pub/Sub, Composer, and Dataproc.
• Strong SQL and Python programming skills.
• Experience developing ETL/ELT pipelines and distributed data processing solutions.
• Knowledge of data warehousing concepts and dimensional modeling.
• Spanish and English fluent level.

Responsabilités

• Design, develop, and maintain scalable ETL/ELT pipelines on Google Cloud Platform.
• Build and optimize data ingestion, transformation, and processing workflows for batch and real-time data.
• Develop and maintain data models supporting analytics, reporting, and AI initiatives.
• Implement data quality validation, monitoring, and governance controls.
• Collaborate with architects and business stakeholders to translate requirements into technical solutions.
• Support orchestration, automation, and operationalization of data pipelines.

Connaissances

SQL

Python

ETL/ELT pipelines

GCP data services

Data modeling

Outils

BigQuery

Dataflow

Pub/Sub

Composer

Dataproc

Looker/Power BI

dbt

Kafka

Terraform

Docker

Description du poste

Partially Remote
Madrid, Spain
Valencia (KES51651) Edificio Lanzadera
Granada, Spain
Barcelona, Spain
Sevilla, Spain
Full time
R-62706

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

We are looking for a Data Engineer to join Kyndryl’s Applications, Data & AI (ADAI) practice, supporting the implementation of modern cloud-native data platforms on Google Cloud Platform (GCP). The ideal candidate is passionate about building scalable and reliable data pipelines, enabling analytics and AI use cases, and delivering high-quality data solutions in enterprise environments.

Key Responsibilities

• Design, develop, and maintain scalable ETL/ELT pipelines on Google Cloud Platform.
• Build and optimize data ingestion, transformation, and processing workflows for batch and real-time data.
• Develop and maintain data models supporting analytics, reporting, and AI initiatives.
• Implement data quality validation, monitoring, and governance controls.
• Collaborate with architects and business stakeholders to translate requirements into technical solutions.
• Support orchestration, automation, and operationalization of data pipelines.

Who You Are

Required Experience

• 3+ years of experience as a Data Engineer or similar role.
• Hands‑on experience with Google Cloud Platform services such as BigQuery, Cloud Storage, Dataflow, Pub/Sub, Composer, and Dataproc.
• Strong SQL and Python programming skills.
• Experience developing ETL/ELT pipelines and distributed data processing solutions. Knowledge of data warehousing concepts and dimensional modeling.
• Spanish and English fluid level.

Preferred Technical Skills

• Experience with dbt, Spark, Kafka, Terraform, or Docker.
• Familiarity with streaming architectures and event‑driven integration patterns.
• Exposure to analytics and BI tools such as Looker or Power BI.
• Knowledge of AI/ML data pipelines and MLOps concepts is a plus.

Soft Skills

• Strong analytical thinking and attention to detail.
• Collaborative and team‑oriented mindset.

Being You

The "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job-it’s an adventure with purpose. We offer a dynamic, hybrid‑friendly culture that supports your well‑being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute-you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting‑edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands‑on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here-and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Job Overview

Lead and support effective corrective and preventive action (CAPA) management for significant quality issues (QIs) and audit and inspection responses including the assessment and review of investigations, appropriate root cause analysis and corrective and preventative actions. Provide support to management with insights, analyses and assessment and promotion of compliance with regulations, guidelines, and operating procedures through risk identification and mitigation, and improvement initiatives . Manage the quality assurance oversight of quality issues, audit responses, assignments, training and staff. Oversee and lead team management activities.

Essential Functions

• Lead and mentor members of the CAPA management team, with a focus on driving improvement and compliance, ensuring an aligned approach to CAPA management and adherence to regulations and guidelines and providing support as needed.
• Lead and support CAPA activities for complex QIs and sponsor audits and inspections: assessing investigations, ensuring appropriate root cause analysis is performed, adequate corrective and preventative actions and effectiveness are implemented and followed up within the agreed timelines.
• Collaborate with cross‑functional stakeholders to identify process gaps, areas of improvements and ensure the application of quality processes, principles and strategy to support compliance with relevant regulations, GCP guidelines, procedures and sponsor agreements.
• Ensure proper reporting and documentation of CAPAs in the electronic quality management system (eQMS) and that robust corrective and preventative actions and effectiveness checks are tracked and completed within the required timelines.
• Promote a culture of proactive and continuous process improvement by identifying risks and trends, and optimizing the CAPA system and processes.
• Lead with a spirit of teamwork and collaboration to ensure effective communication among all department stakeholders and staff.
• Develop and/or provide training and guidance on Root Cause Analysis (RCA), CAPA management, execution, good documentation practices, and compliance adherence.
• Develop and/or improve governing procedures, templates and work instructions, in order to streamline processes and drive compliance.
• Advise Quality Assurance management on system audit needs.
• Support external and internal audits and inspections of IQVIA including inspections of IQVIA or investigational sites where needed, and ensure a state of inspection readiness at all times.

Qualifications

• Extensive and demonstrable experience in GCP Quality Assurance within clinical trials, including expert knowledge of CAPA management, ICH-GCP guidelines, and global regulations governing the conduct of clinical research studies.
• Prior audit and inspection management/support experience within a GCP‑regulated clinical trials environment is required. Experience limited to GMP, manufacturing, laboratory, or commercial quality environments will not be considered.
• Hands‑on experience conducting root cause analyses and quality investigations related to clinical trial activities conducted under GCP requirements.
• Proven experience reviewing, authoring, managing, and driving CAPAs to closure within a GCP clinical research environment.
• Strong understanding of the end‑to‑end clinical trial lifecycle, including sponsor, CRO, investigator site, vendor, and regulatory oversight activities under GCP.
• Demonstrated experience managing complex quality and compliance issues arising from clinical trial operations with minimal supervision.
• Bachelorish Degree in a Life Sciences, Healthcare, Pharmacy, Nursing, or related scientific discipline.
• Excellent problem‑solving, risk assessment, and root cause analysis skills within a clinical research/GCP setting.
• Proven ability to train, mentor, and advise stakeholders on GCP quality and compliance requirements.

IQVIA is a leading global provider of