Front Desk Agent - Warm Welcome in Granada

The Central House; Granada; Presencial; EUR 20.000 - 25.000; Jornada completa

Descripción de la vacante

A dynamic hostel chain in Granada seeks a Front Desk Agent to warmly welcome guests and ensure exceptional service. Responsibilities include check-ins, sharing local insights, and resolving guest concerns. Candidates should possess a tourism diploma, prior hospitality service, and strong communication skills, including proficiency in English. The role offers a supportive environment and opportunities for personal growth in a fun, multicultural setting. Join us to craft unforgettable stays for our guests!

Servicios

Supportive work environment

Opportunities to engage with diverse individuals

Fun work environment

TCH Exchange Program

Formación

• Prior experience in customer service for hospitality.
• Proficiency in spoken and written English; familiarity with other foreign languages is advantageous.

Responsabilidades

• Warmly greeting guests and facilitating seamless check-ins and check-outs.
• Sharing insights about local attractions, events, and must-visit spots.
• Handling reservations, addressing inquiries, and fulfilling guest requests.

Conocimientos

Exceptional communication skills

Proactive problem-solving

Team collaboration

Detail-oriented

Educación

Tourism diploma or equivalent

Herramientas

Microsoft Office

MEWS PMS

Descripción del empleo

A dynamic hostel chain in Granada seeks a Front Desk Agent to warmly welcome guests and ensure exceptional service. Responsibilities include check-ins, sharing local insights, and resolving guest concerns. Candidates should possess a tourism diploma, prior hospitality service, and strong communication skills, including proficiency in English. The role offers a supportive environment and opportunities for personal growth in a fun, multicultural setting. Join us to craft unforgettable stays for our guests!