French-Speaking Customer Support Pro – Impact & Growth

SumUp Inc.; Barcelona; Presencial; EUR 28.000 - 35.000; Jornada completa

Descripción de la vacante

A fintech company in Barcelona is seeking a Customer Support Agent fluent in French and English to support French-speaking merchants. Responsibilities include managing customer requests, delivering high-quality support, and collaborating with teams for issue resolution. This role requires outstanding communication skills and a proactive mindset. Join a dynamic team committed to helping small businesses succeed.

Servicios

Annual L&D budget of €2000

30 Days Sabbatical after 3 years

Referral Bonus

Formación

• You must be fluent in both French and English.
• You should enjoy helping customers and be a natural problem-solver.
• Comfortable working in a fast-paced, start-up environment.

Responsabilidades

• Manage, prioritize, and resolve customer requests efficiently.
• Deliver high-quality support across calls, emails, and chats.
• Collaborate with internal teams for issue resolution.

Conocimientos

Fluent in French

Fluent in English

Problem-solving

Communication

Descripción del empleo

A fintech company in Barcelona is seeking a Customer Support Agent fluent in French and English to support French-speaking merchants. Responsibilities include managing customer requests, delivering high-quality support, and collaborating with teams for issue resolution. This role requires outstanding communication skills and a proactive mindset. Join a dynamic team committed to helping small businesses succeed.