Field Service Engineer

Medtronic plc; Madrid; Remote; EUR 38,000 - 56,000; Full time

Job summary

Medtronic plc in Vigo, Spain, seeks a field-based Technical Services Engineer to install, maintain, troubleshoot, and repair medical devices at customer facilities across Galicia. The role is remote and field-based with regular travel across the territory, including Northern Portugal.

The position requires a Bachelor's or Technical Diploma and 2+ years of field service, fluency in Spanish and English, and a valid driver's license.

Qualifications

• Bachelor's Degree or Technical Diploma with 2+ years of field service or related engineering experience.
• Experience installing, maintaining, troubleshooting, and repairing medical devices or complex equipment.
• Fluency in Spanish and working proficiency in English.
• Valid driver's license and ability to travel across Galicia, Spain and Northern Portugal.
• Ability to work in hospital environments and meet site access requirements.
• Experience with network-connected medical equipment, software applications, and remote diagnostics (preferred).

Responsibilities

• Install, commission, maintain, and repair Medtronic equipment in customer facilities.
• Perform preventive and corrective maintenance to maximize reliability and uptime.
• Diagnose and resolve technical issues using service tools and remote support resources.
• Provide on-site technical support during implementations and upgrades.
• Coordinate service activities and responses to critical customer situations to restore functionality.
• Maintain accurate service records and regulatory compliance reports.
• Collaborate with Technical Support, Clinical, and Commercial teams on complex issues.
• Deliver technical guidance and product application support to healthcare professionals.

Skills

Fluent Spanish

English proficiency

Driver's license

Travel readiness

Remote work adaptability

Education

Bachelor's Degree or Technical Diploma

Tools

Medical device service tools

Job description

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first - developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

The Technical Services organization ensures the safe, reliable, and effective operation of Medtronic technologies across healthcare facilities. The team provides installation, maintenance, troubleshooting, and technical support services that help customers maximize equipment uptime and performance while supporting quality patient care. This position is based in Vigo, Spain, supporting customers across Galicia. The role is remote and field-based, with regular travel throughout the assigned territory and occasional travel across Spain and Northern Portugal.

Primary Responsibilities

• Install, commission, maintain, and repair Medtronic equipment in customer facilities.
• Perform preventive and corrective maintenance activities to maximize product reliability and uptime.
• Diagnose and resolve technical issues using approved service tools, documentation, and remote support resources.
• Provide on-site technical support during product implementations and system upgrades.
• Coordinate service activities and responses to critical customer situations to restore product functionality.
• Maintain accurate service records, maintenance documentation, and regulatory compliance reports.
• Partner with Technical Support, Clinical, and Commercial teams to resolve complex product and customer issues.
• Deliver technical guidance and product application support to healthcare professionals and customer personnel.

Required Qualifications

• Bachelor's Degree or Technical Diploma and 2+ years of field service, biomedical engineering, electronics, electrical engineering, mechanical engineering, or medical device support experience.
• Experience installing, maintaining, troubleshooting, and repairing medical devices or other complex technical equipment.
• Fluency in Spanish and working proficiency in English.
• Valid driver's license and ability to travel frequently throughout Galicia and occasionally across Spain and Northern Portugal.
• Ability to work in hospital environments and meet customer site access requirements.

Preferred Qualifications

• Experience supporting medical devices in hospital, surgical, critical care, or intensive care environments.
• Knowledge of healthcare regulations, quality systems, and medical device service processes.
• Experience with network-connected medical equipment, software applications, and remote diagnostics.
• Experience collaborating across technical, clinical, and commercial functions.
• Portuguese or Galician language skills.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package. A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Pay range / Rango salarial / Intervalo salarial /Fascia retributiva / Tranche de salaire / Gehaltsband / Salaribereik: Spain: 37,600.00 EUR - 56,400.00 EUR | The final salary within this range will be determined based on objective, job-related criteria, including relevant experience, skills and qualifications, in accordance with our compensation framework.

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people. We are engineers at heart - putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. We change lives. Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives. We build extraordinary solutions as one team. With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough. This life-changing career is yours to engineer. By bringing your ambitious ideas, unique perspective and contributions, you will... Build a better future, amplifying your impact on the causes that matter to you and the world Grow a career reflective of your passion and abilities Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning.

These commitments set our team apart from the rest: Experiences that put people first. Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need. Life-transforming technologies. No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms. Better outcomes for our world. Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls. Insight-driven care. Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Equal Employment Opportunity Statement

Medtronic is committed to safeguarding the principle of non-discrimination in employment on the basis of sex, sexual orientation or gender identity, as set out in Article 14 of the Constitution and Articles 17 and 18 of the Workers' Statute, as well as Organic Law 3/2007 of 22 March on effective equality between women and men and Law 4/2023 for the real and effective equality of transgender people and the protection of LGTBI rights. This commitment applies to all company personnel without exception. This is done with the understanding and conviction that equal treatment and opportunities in the workplace must be guaranteed, ultimately ensuring an inclusive working environment that advances the eradication of discrimination against LGTBI people and the absence of any direct or indirect discrimination on the grounds of sex, sexual orientation, gender identity and expression, and those derived from maternity, family obligations and marital status.

Additional Employment Information

Medtronic will provide reasonable accommodations for qualified individuals with disabilities. For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support. This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here.