Field Service Engineer

Marel Spain & Portugal S.L.; Barcelona; Presencial; EUR 42.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company car

Training & development opportunities

Descripción de la vacante

Marel Spain & Portugal S.L. in Barcelona seeks a hands-on electrical/mechanical service engineer to perform inspections, preventive maintenance, repairs, and fault diagnostics at customer sites across Spain and Portugal.

You will provide technical support, train customers, and help improve service procedures while traveling with a company car; fluency in Spanish and English is essential, Portuguese an advantage.

Formación

• Electrical/Mechanical engineering background with hands-on troubleshooting and maintenance skills.
• Customer-first mindset with commitment to service excellence.
• Ability to work independently in a remote, field-based role while staying connected to the Service team.
• Experience with Salesforce, Outlook, and Microsoft Office.
• Willingness to share knowledge and best practices.
• Fluent in Spanish and English; Portuguese is an advantage.

Responsabilidades

• Perform inspections, preventive maintenance, corrective repairs, and fault diagnostics at customer sites across Spain and Portugal.
• Provide accurate, detailed, and timely service visit reports following all on-site activities.
• Deliver electrical / mechanical-focused technical support and advise on maintenance, spare parts, and upgrades.
• Identify recurring issues and proactively share insights with the manager and Service team.
• Train customers on machine operation, maintenance routines, safety standards, and cleaning procedures.
• Support creation and improvement of Service Department procedures.
• Respond to technical questions from customers, technicians, and the sales team.
• Identify potential sales opportunities and support Sales with technical expertise.

Conocimientos

Electrical troubleshooting

Mechanical troubleshooting

Field service

Customer service

Communication

Spanish-English

Educación

Electrical engineering degree

Mechanical engineering degree

Herramientas

Salesforce

Outlook

Microsoft Office

Descripción del empleo

What you’ll be doing

• Perform inspections, preventive maintenance, corrective repairs, and fault diagnostics at customer sites across Spain and Portugal.
• Provide accurate, detailed, and timely service visit reports following all on‑site activities.
• Deliver electrical / mechanical‑focused technical support for machinery within your area of responsibility, advising customers on maintenance best practices, spare parts, and available upgrades.
• Identify recurring technical issues or trends and proactively share insights with your manager and the wider Service team.
• Train customers on machine operation, maintenance routines, safety standards, and cleaning procedures.
• Support the creation, implementation, and continuous improvement of Service Department working procedures.
• Respond to technical questions from customers, fellow technicians, and the sales team.
• Identify potential sales opportunities and support the Sales organisation by providing technical expertise and customer‑focused assistance.

About You

You are a hands‑on mechanical engineer who takes pride in delivering high‑quality service and building strong customer relationships. You work confidently and independently in the field, communicate clearly, and remain flexible when managing travel, customer priorities, and service demands. You enjoy being part of a collaborative international team, sharing best practices, and ensuring customers receive reliable, professional support at every visit.

You’ll bring:

• An electrical / mechanical engineering background with strong hands‑on troubleshooting and maintenance skills.
• A customer‑first mindset with a genuine commitment to service excellence.
• The ability to work independently in a remote, field‑based role while staying connected to the wider Service team.
• Good working knowledge of digital tools such as Salesforce, Outlook, and Microsoft Office.
• A collaborative approach and willingness to share knowledge and best practices.
• Strong communication skills in Spanish and English (Portuguese is an advantage).
• A valid driving licence.

Experience & Qualifications

• Proven experience in an electrical / mechanical service or field engineering role, ideally within food processing or industrial environments.
• Experience working directly at customer sites in a service‑oriented capacity.
• Exposure to multinational or multicultural customer environments is beneficial.

Travel & Location

Based from our Barcelona office, with primary responsibility for customers across Spain and Portugal. High level of travel required, with flexibility to work variable hours, including weekends when necessary. A company car is provided as part of the role.

What’s in it for you

• A hands‑on electrical / mechanical field service role in a global, innovative organisation.
• The opportunity to work with advanced food processing technology across diverse customer sites.
• A supportive line manager and a collaborative international Service team.
• Ongoing learning, development opportunities, and exposure to new technologies.
• Competitive salary, company car, and attractive employee benefits.
• A company culture built on unity, innovation, and excellence.

Who we are

JBTMarel is a global leader in food processing solutions, committed to driving innovation, sustainability, and operational excellence across the industry. Our teams work closely with customers worldwide to ensure safe, efficient, and responsible food production.