FCM Meeting and Events Groups Consultant

Flight Centre Careers; Barcelona; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading travel management company in Barcelona is seeking a Group Travel Consultant to manage client bookings and assist with group travel inquiries. The ideal candidate will have strong organizational skills, customer service experience, and be fluent in English. Responsibilities include working with airlines and clients to deliver exceptional service. The company offers extensive travel discounts and career development opportunities.

Servicios

Exclusive Travel Discounts

Career Development

Vibrant Culture

Active Hour

Comprehensive Health Cash Plan

Financial Wellbeing Support

Formación

• Experience or expertise in organizing travel.
• High level of English (ability to speak and write fluently).
• Customer Service Experience is essential.

Responsabilidades

• Work closely with clients and airlines to book specific group products.
• Assist with various types of group requests.
• Collaborate with the Venue Source and Events Management team.

Conocimientos

Organizational skills

Customer Service Experience

Event Planning

Leadership Experience

Negotiation

Herramientas

Amadeus

Cvent

HubSpot

Descripción del empleo

About FCM Meeting and Events

Working for FCM Meetings & Events is all about bringing the world together one event at a time. Attending events is no longer just about getting together - its about reconnecting relinking and reopening the globe. Our shared culture creativity and systems with parent travel management company FCM means our clients receive the best of both worlds. Plus it means our people are offered award-winning work perks. We dont just think outside the box we dance around it. Join our team to work with the best of the best in a flexible collaborative events agency.

About You

As a Group Travel Consultant for FCM Meeting and Events you will work closely with both clients and airlines to quote and book specific group products. You will be an effective team member and will work closely with the Venue Source and Events Management team on joint projects. You will be managing various avenues of enquiry and will be assisting with different types of group requests.

You will have the ultimate customer centric mindset and always demonstrate solution-based thinking. Strong communication and relationship building skills are key to ensuring your high touch customers always receive an exceptional experience. Embodying all elements of FCM Meetings and Events the Group Travel Manager is results-driven and delivers through customer engagement proactivity and attention to detail.

Qualifications

• Experience or expertise in organizing travel Essential
• Experience using Amadeus Essential
• Group travel experience or expertise Desirable
• Experience or knowledge in venue search Desirable
• Customer Service Experience Essential
• High level of English (ability to speak and write fluently) Essential
• Medium-High Level of Spanish (ability to speak and write fluently) Desirable
• Knowledge in Cvent Preferred

Whats in it for you

• Exclusive Travel Discounts : As part of Flight Centre Travel Group you gain access to exclusive industry rates and discounts through our in-house travel team.
• Career Development : With Flight Centre Travel Groups global presence spanning 30 brands in over 20 countries youll have clear career pathways and the resources you need to achieve your professional goals including training and support.
• Vibrant Culture & industry-renowned social events : Experience our fun industry-renowned culture with exciting social events such as monthly awards nights global conferences end-of-financial-year balls and more.
• Active Hour : Prioritise your well-being with an hour dedicated each week to focus on your fitness or personal wellness.
• Comprehensive Health Cash Plan : Get reimbursed for a variety of medical services including dental optical and chiropractic care with our bronze-level health cash plan.
• Health & Wellbeing Challenges : Stay engaged with monthly health and wellbeing challenges designed to keep you motivated and healthy.
• Financial Wellbeing Support : Access expert financial services including mortgage advice regulated financial guidance and money coaching to help you manage your finances.
• And Much More : Enjoy a range of additional benefits including company-matched charitable donations an excellent pension scheme share options an electric vehicle scheme and a variety of salary sacrifice benefits.

Employment Type

Full-Time

Experience

years

Vacancy

1

Key Skills

Marketing,Catering,Organizational skills,Hospitality Experience,Management Experience,HubSpot,Event Planning,Events Management,Project Management,Event Marketing,Leadership Experience,negotiation

Our number one philosophy is Our people. Flight Centre Travel Groups promise is to provide an environment with equality of respect dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society.

We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at .