F&B Manager

HOSPITALITY CONNECTION BARCELONA SL; Donostia/San Sebastián; Presencial; EUR 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discounts across Europe

Descripción de la vacante

The Social Hub San Sebastián is seeking an experienced F&B Manager / Community Manager to run front of house operations and lead a diverse hospitality team in the Basque country. You will oversee reception, coworking spaces, and our unique food & drink outlets, ensuring the highest level of service for guests and the community.

You will manage daily operations, rosters, and budgets, while collaborating with the Connector to build and maintain The Social Hub community.

Formación

• 3-5 years of management experience in hospitality front desk or F&B roles.
• Strong customer service and guest relation skills.
• Able to coordinate across multiple departments (Housekeeping, Engineering, Food & Beverage).
• Excellent English and Spanish communication abilities.

Responsabilidades

• Oversee front of house operations including reception, coworking areas and outlets.
• Lead and motivate the hotel team, planning rosters and conducting daily operational meetings.
• Drive revenue, manage budgets, and monitor daily performance of sales, rooms and outlets.

Conocimientos

Front desk management

F&B management

Leadership

English

Spanish

Descripción del empleo

Your Mission Should You Choose To Accept:Located in a business neiborhood and surrounded of local bars, universities and green areas, The Social Hub San Sebastian operates around 300 rooms, retail spaces, a restaurant and rooftop-bar, as well as a thriving co-working community. We’re so much more than just a hotel. Are you ready to reimagine hospitality with us and establish TSH in the heart of the Basque communityTogether with the Hotel Manager and the Operations team, you are responsible for running a smooth TSH operation in our San Sebastián hotel. You'll oversee all 'Front of house'-areas, such as reception, coworking and our unique food & drink outlets.As our F&B Manager (AKA: Community Manager), you're always open and available with a friendly smile - for your team or to meet every need of the TSH community (but also answering the questions of random strangers). You make sure that the team provides the highest level of service, always delivering on what sets TSH apart; our guest experience. You keep a constant eye on a clean, safe and inclusive working environment, as well as meeting all financial goals for sales and expenses. What would we do without you?In Case You Don’t Know Who We AreKnown for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.What You’ll DoYou'll be responsible for these 3 different - but equally important - cornerstones of the hotel:Operations:You’ll coordinate the daily operations of the hotel with your teams, as well as other internal & external departments (e.g. Housekeeping and Engineering)You support the management teams across all departments within the hotelYou always strive for quality and know our product offering like no otherYou can point our guests to the best places to shop, eat, drink, club or any other request they might have, so they can experience the best the city has to offerManagement & leadershipYou offer support and work with the Front of House-, Engineering & kitchen teams in all aspects of running the hotel.You'll run daily operational meetings with your teams to ensure everything is going smoothly.You'll work together with the Connector to build & maintain the TSH communityYou make sure all shifts are covered by planning and communicating the team's roster in time.You're a true, inspirational people leader. You lead by example and know exactly how to move and motivate your team and always have an ‘open-door’- policy for your team-member.Performance:You're always looking for opportunities to generate revenue, while providing added value to our guestsYou're responsible for assisting the hotel manager by keeping costs in line within your departmental budgetYou manage daily revenue targets and drive commitment within the team to achieve the best possible monthly resulsYou'll manage running costs, from sales to guest supplies and any other operational related costsYou'll monitor daily performance, including points of sale, room revenues & quality

Requisitos

Who You AreYou have at least 3-5 years of management experience as Front Desk Manager or F&B Manager.You are all about solutions and connecting the right peopleYou are a true problem-solver and are not afraid to make decisions in the momentYou are courteous, professional and ready with a smile for team members, guests and random strangers alikeYou deal with stressful situations in a stress-free manor and bring calm and a sense of ‘I’ve got this’ to every situationYou’re a team player and work hard to inspire and guide your team members to excellenceYou have exceptional English and Spanish communication skills, all other languages very welcome!You’re hard working, responsible and have a “let’s do this!” mentalityYou build, lead and inspire motivated, happy teamsYou’re legally allowed to work in Spain

Se Ofrece

What We OfferThe opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the futureThe chance to learn and grow in your role with the potential for future growthAwesome discounts in all our properties in Europe and not just for you, but also for your friends and family!A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuffAt The Social Hub, we believe pay should be fair and consistent. That's why we carefully determine your starting salary based on the role, your assessed proficiency, and our salary framework. We make our best and fairest offer upfront, so we don't negotiate salaries. Because fairness shouldn’t depend on who negotiate best.Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.