Entry Level Customer Support Representative for Icelandic Speakers

Cross Border Talents; Barcelona; Presencial; EUR 25.000 - 30.000; Jornada completa

Descripción de la vacante

A dynamic international company in Barcelona is seeking a Junior Customer Support Representative for the Icelandic market. This role requires fluency in Icelandic and a passion for helping others, with no prior experience necessary. You will provide exceptional support through various channels and work collaboratively in a vibrant team. The company offers competitive salary, benefits such as health insurance, and opportunities for professional development in a lively office environment.

Servicios

Competitive salary

Comprehensive benefits package

Professional development opportunities

Paid vacation

Formación

• Must be a native or fluent speaker of Icelandic, both spoken and written.
• Strong communication and interpersonal skills are essential.
• A customer-focused mindset with a willingness to assist others.

Responsabilidades

• Provide exceptional customer support through phone, email, and chat in Icelandic.
• Handle customer inquiries and resolve issues efficiently.
• Collaborate with team members to address complex cases.

Conocimientos

Native or fluent Icelandic proficiency

Strong communication skills

Customer-focused mindset

Interpersonal skills

Adaptability in dynamic environments

Descripción del empleo

Job Description: Junior Customer Support Representative (Icelandic Market) – Barcelona

Are you a native or fluent Icelandic speaker eager to kickstart your career in a vibrant international setting? We are seeking a Junior Customer Support Representative to join our enthusiastic team in Barcelona! Whether you're experienced or just starting your professional path, this role offers a competitive salary, appealing benefits, and excellent opportunities for growth. No previous experience? No worries—we provide thorough training!

Key Responsibilities

• Provide exceptional customer support through phone, email, and chat in Icelandic
• Handle customer inquiries, offer product information, and resolve issues efficiently
• Maintain professionalism and empathy in all customer interactions
• Collaborate with team members to address complex cases and share effective solutions
• Quickly adapt to new tools and processes in a fast-paced environment

What You Bring

• Native or fluent proficiency in Icelandic (spoken and written)
• Strong communication and interpersonal skills
• A customer-focused mindset with a passion for helping others
• Willingness to learn and grow—no prior experience required!
• Ability to thrive in a collaborative and dynamic team environment

What We Offer

• Competitive salary with opportunities for career progression
• Comprehensive benefits package, including health insurance, meal allowances, and more
• A lively, modern office located in the heart of Barcelona
• Professional development opportunities to support your growth and success
• Paid vacation and additional perks to enjoy all that Barcelona has to offer