Compliance Operations Manager

Galderma; Barcelona; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

An innovative company is seeking a Compliance Operations Specialist to play a vital role in advancing its Compliance Program. This position offers a unique opportunity to work in a hybrid environment while managing compliance tools and systems, developing training programs, and supporting project management efforts. Ideal candidates will have a strong background in legal and compliance matters, excellent communication skills, and a proactive approach to problem-solving. Join a dynamic team that values diversity and empowers employees to take ownership from day one, making a meaningful impact in the field of dermatology.

Servicios

Competitive compensation package

Bonus structure

Extended benefits package

Hybrid work culture

Personalized career path feedback loops

Ownership and accountability from day one

Formación

• 7+ years of experience in legal, compliance, or equivalent business roles.
• Proficiency in English and strong IT skills are essential.

Responsabilidades

• Manage compliance tools and systems, including training and reporting.
• Support compliance policy management and project execution.

Conocimientos

Legal Compliance

Project Management

Data Privacy Management

Strategic Thinking

Communication Skills

IT Skills

Proactivity

Educación

Bachelor's Degree

Herramientas

OneTrust

Learning Management System (LMS)

e-Document Management System (eDMS)

Descripción del empleo

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Further supporting our growth and innovation momentum, we are establishing a new Global Capability Center in Barcelona to deploy new capabilities to effectively support its global commercial and functional teams. Located in the upscale Eixample District in the heart of Barcelona, Galderma’s Global Capability Center offers numerous possibilities for professional development such as exposure to global and cross-functional projects and access to global career opportunities.

Job Title: Compliance Operations Specialist, Global Ethics & Compliance

Location: Barcelona, Spain (hybrid)

Job Description

As Compliance Operations Specialist, a key member of Galderma’s Ethics & Compliance team, you will play a critical role in maintaining and further advancing Galderma’s Compliance Program. In this Compliance Operations role, your work and responsibilities will cover a broad range of diverse compliance-related activities primarily emanating from Galderma’s policies and procedures and related tools and systems.

Based in Barcelona, Spain you will report to the Lead, Compliance & Privacy Operations based in Switzerland.

Key Responsibilities

Tools and Systems

1. Serve as a key contact point and administrator for certain compliance tools, systems and platforms, including Galderma’s HCP Engagement Compliance tool, OneTrust (Data Privacy) and e-Document Management System (eDMS).
2. Develop, organize and deliver trainings on such systems to relevant audiences.
3. Lead implementation projects of new fit-for-purpose tools, ensuring user-friendliness and compatibility with existing tools and Galderma’s ways of working.
4. Reporting out of relevant data from such tools and systems to key function and business stakeholders.

Training Operations

1. As a ‘super-user’ for Galderma’s Learning Management System (LMS), manage all global Legal & Compliance trainings in the LMS, including the setup, testing, assignment and maintenance thereof.
2. Manage completion tracking of global e-trainings, including follow-up with non-completers, and the reporting of completion rates for ESG and other management reporting purposes.
3. Support subject matter experts within the Legal & Compliance function (SMEs) in the development of new compliance e-trainings and other training formats, coordinating between vendors and internal contributors as well as translations and reviews thereof.
4. Manage the Compliance Training mailbox and coordinating/providing LMS user support.

Policies & Procedures

1. Establish and manage a central Compliance policy repository, including an inventory and responsibility for initiating revisions as indicated by changes or end of lifecycle.
2. Support SMEs in establishing new and revising existing policies and procedures, including arranging for translations and reviews thereof as well as formatting.
3. Ensure that Compliance policies & procedures are published on eDMS as well as on relevant internal channels.

Project Management & Workstream Support

1. Play a key role in the support and execution of critical workstreams including HCP compliance related topics, data privacy, third party risk management and the quarterly convening of Galderma’s Global Risk & Compliance Council and its regional equivalents.
2. Provide project support to SMEs as required.

Collaboration & Engagement

1. Manage shared mailboxes including the distribution of requests to relevant SMEs and communication back to stakeholders.
2. Oversee and manage internal Ethics & Compliance customer facing documents and materials (i.e., org charts, contact lists, distribution lists, etc.) ensuring that same are appropriately maintained, up to date and published through relevant internal channels.
3. Play key role in engaging with and serving as appoint contact for Galderma’s Data Privacy Network across 40+ countries, including regular communication and organizing and preparing meetings and workshops.
4. Assist with and proactively drive global and regional communications on specific matters so as to raise appropriate awareness across the organization.

Skills & Qualifications

1. A relevant Bachelor’s Degree is required.
2. Proficiency in English (written and oral).
3. 7+ years of legal, compliance or equivalent business experience in a global role (preferably working in or on behalf of a healthcare company) having gained substantive exposure to, and a knowledge and understanding of, healthcare compliance matters.
4. Experience of operating in an in-house legal and/or compliance department environment, applying high levels of precision and diligence in work products.
5. Excellent oral and written communication skills.
6. Excellent strategic thinking and coordination skills.
7. Strong IT skills with the ability to get up to speed with new tools fast.
8. Self-starter mentality, solution-oriented and with a high level of proactivity.
9. Ability to adapt quickly to a constantly changing environment.
10. Experience in data privacy program management an advantage.
11. Profound project management skills an advantage.
12. Experience in working in complex matrix organizations an advantage.

What we offer in return

1. You will be working for an organization that embraces diversity & inclusion and believes we will deliver better outcomes by reflecting the perspectives of our diverse customer base.
2. You will receive a competitive compensation package with bonus structure and extended benefit package.
3. You will be able to work in a hybrid work culture.
4. You will participate in feedback loops, during which a personalized career path will be established.
5. You will be joining a growing company that believes in ownership from day one where everyone is empowered to grow and to take on accountability.

Next Steps

1. If your profile is a match, we will invite you for a first virtual conversation with the recruiter.
2. The next step is a virtual conversation with the hiring manager.
3. The final step is individual virtual conversation with key team members.

Our people make a difference

At Galderma, you’ll work with people who are like you. And people that are different. We value what every member of our team brings professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.