E-commerce Senior KAM (fixed term contract)

SC Johnson; Madrid; Híbrido; EUR 55.000 - 75.000; Jornada completa

Descripción de la vacante

A leading household products company in Madrid is seeking an experienced Senior E-commerce KAM to manage the Amazon portfolio and drive sales growth. You will implement digital strategies and collaborate with teams to optimize performance in the e-commerce space. The ideal candidate has over 5 years of experience in digital key account management, strong data analysis skills, and is fluent in English. This role offers the chance to work in a dynamic environment focused on e-commerce expansion.

Formación

• 5+ years of experience in e-commerce or digital key account management.
• Fluent English required for international interactions.
• Strong team spirit and excellent communication skills.

Responsabilidades

• Manage and develop the Amazon portfolio across all categories.
• Implement digital strategies with internal teams and external partners.
• Monitor and analyze key KPIs and produce regular reports.

Conocimientos

Data analysis

Client relationship management

Digital marketing

Negotiation skills

Educación

Master’s degree in business or digital marketing

Herramientas

Amazon Vendor Central

Amazon Ads

DSP

Descripción del empleo

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.

E-commerce Senior KAM (fixed term contract)

Location : Madrid, Spain

ABOUT SC JOHNSON

SC Johnson is one of the world’s leading makers of household brands. The company has operations in more than 70 countries and sells products in virtually every country around the world. In Spain, the product portfolio includes brands such as Pato®, Glade®, Raid®, Autan® or Ecover®.

The company has been making great products for more than 125 years and the same family that started the company still owns and runs it today. For over a century, spanning five generations, the Johnson family has demanded the best for families everywhere. We currently employ approximately 12,000 people globally and have established a generations-long legacy of environmental responsibility, community leadership and providing great places to work. We do this because we want to do what’s right for our business today, and also what’s right for people and the planet tomorrow.

ABOUT THE ROLE

As Senior E-commerce KAM, you will be responsible for managing and developing the Amazon portfolio across all our categories. You will implement digital strategies and work closely with internal teams (marketing, supply chain, finance) and external partners to optimize commercial performance.

Reporting to the Modern Trade Manager, and managing a team of 1 person, you will play a critical role in SC Johnson’s efforts to rapidly accelerate our e-commerce growth through E-commerce. Within this opportunity, you will help SCJ build the e-commerce business and capabilities across the European region. You will deliver direct sales growth in Spain, understand best practices in e-retail and be passionate about data and analytics to monitor return on investment and optimize digital investments.

RESPONSIBILITIES

Amazon:

• Develop and implement a strategic growth plan for Amazon
• Amazon: Act as the main point of contact for AVS SPAIN and ensure effective and proactive collaboration with Vendor Managers / Amazon teams.
• Apply the Amazon commercial policy defined at the European level and ensure its optimization in Spain in terms of profitability and operational efficiency.
• Manage and optimize media investments on Amazon (Amazon Ads, DSP) in collaboration with agency & Amazon Ads team
• Ensure excellence in the digital shelf (content optimization, SEO, buy box, digital merchandising) in collaboration with Marketing.
• Set up and monitor promotional campaigns and special operations (Prime Day, Black Friday, etc.).
• Own the P &L and lead negotiations on pricing, commercial terms, and assortment to maximize profitability and revenue growth.

Analysis and Reporting

• You will be the internal expert in Spain for all ecommerce activities (product information management, shopper data / retargeting capabilities, activation plans)
• Monitor and analyze key KPIs: sales, stock, traffic, conversion, advertising performance.
• Define strategic recommendations based on data analysis and market trends.
• Work closely with finance and supply chain teams to optimize stock management and sales forecasting.
• Produce regular reports on account performance and identify areas for improvement.

Client Relationship Management

• Be the main point of contact for Vendor Managers and Amazon teams to ensure effective and proactive collaboration.
• Build and strengthen relationships with Pure Players to develop business opportunities and maximize product visibility.
• Participate in business reviews with Amazon and Pure Players.

REQUIREMENTS

• Master’s degree in business, digital marketing, or equivalent
• Minimum 5 years of experience in e-commerce or digital key account management
• Excellent knowledge of Amazon platforms (Vendor Central, Amazon Ads, DSP, A+ Content, SEO, Buy Box, etc.)
• Strong data analysis and reporting skills (Amazon KPIs, sell-out, sell-in, conversion, advertising ROI)
• Ability to negotiate, influence, and build trust-based relationships with partners
• Data-driven mindset and ability to make performance-based decisions
• Fluent English required (frequent interactions with international teams)
• Excellent interpersonal and communication skills
• Strong team spirit

You need to be legally eligible to work in Spain.

This role is not eligible for relocation.
Remote work available once a week for eligible employees.

Together, we are creating a better future – for the planet, for future generations and for every SCJ team member.

Come join us and make an impact through iconic global brands.

GO FURTHER WITH OUR FAMILY™

#LI-LS1

Inclusion & Diversity

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive.

We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.