Dutch-Speaking Customer Support Specialist

REAL Rec Solutions; Benalmádena; Sur place; EUR 21 000 - 28 000; Plein temps

Avantages offerts par ce poste

Performance bonus

Paid holidays

Professional development

Modern office

Résumé du poste

REAL Rec Solutions is hiring Dutch-speaking Customer Representatives in Spain to assist customers with online orders, deliveries and related enquiries. You will handle phone and chat support, answer questions about orders and deliveries, and record interactions in the CRM.

The role offers a permanent contract, paid training, and a modern office environment. Fluency in Dutch (written and spoken) and good English are required, with strong communication and multitasking skills.

Qualifications

• Fluent Dutch (written and spoken)
• Good working knowledge of English
• Strong communication and organisational skills
• Ability to multitask and use computer systems efficiently
• Patient, proactive approach

Responsabilités

• Assist customers via phone and chat
• Answer questions about orders, deliveries and related issues
• Follow up on missed calls and customer enquiries
• Record interactions and requests in the CRM system
• Provide professional, customer-focused support

Connaissances

Dutch language proficiency

English language proficiency

Customer service skills

Multitasking

CRM knowledge

Outils

CRM software

Description du poste

REAL Rec Solutions is hiring Dutch-speaking Customer Representatives in Spain to assist customers with online orders, deliveries and related enquiries. You will handle phone and chat support, answer questions about orders and deliveries, and record interactions in the CRM.

The role offers a permanent contract, paid training, and a modern office environment. Fluency in Dutch (written and spoken) and good English are required, with strong communication and multitasking skills.