Dutch-Speaking Customer Expert Remote from Greece

EU Best Jobs; Barcelona; A distancia; EUR 24.000 - 36.000; Jornada completa

Descripción de la vacante

A recruitment agency is seeking candidates for a customer service role in Barcelona. The ideal candidate should have excellent Dutch and English skills, previous experience in customer service, and strong interpersonal abilities. The position offers a competitive salary, relocation support, and various professional development opportunities. Full training is provided for the role.

Servicios

Relocation support

Health care benefits

Professional growth opportunities

Free online Greek language courses

State-of-the-art working environment

Formación

• Previous experience in customer service ideally in a premium or luxury brand.
• Ability to handle sensitive cases.

Responsabilidades

• Deliver exceptional customer service.
• Perform troubleshooting.
• Analyze customer feedback.
• Manage customers and support them with a premium experience.
• Collaborate with internal teams.

Conocimientos

Excellent Dutch language skills

Very good English communication skills

Strong interpersonal skills

Good computer literacy

Educación

Bachelor's degree preferred

Herramientas

CRM systems

Descripción del empleo

What you will do

• Deliver exceptional customer service.
• Perform troubleshooting.
• Call collect and analyze customer feedback.
• Escalate cases when necessary and follow up to guarantee customer satisfaction.
• Show empathy and professionalism in every interaction whether written or verbal.
• Manage customers and support them with a premium experience.
• Collaborate with internal teams to resolve cases quickly and efficiently.
• Consistently meet performance targets and quality standards.

What you will bring

• Excellent Dutch language skills.
• Very good English communication skills.
• Previous experience in customer service ideally in a premium or luxury brand.
• Strong interpersonal skills with the ability to handle sensitive cases.
• Good computer literacy.
• Familiarity with CRM systems is a plus.
• Bachelors degree preferred.

What we offer

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses hotel accommodation support with the house searching process.)
• Competitive monthly salary (14 salaries per year)
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State-of-the-art premises providing a great working environment with relaxing break areas

Key Skills

Hr Executive Recruitment, Internship, AIX, Fleet, Information Technology Sales

Employment Type : Full Time

Experience : years

Vacancy : 1