Dutch-Speaking Customer Champion (Onsite) Malaga

CNX; Benalmádena; Presencial; EUR 19.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full paid training

Bring-a-friend (referral) bonus

Descripción de la vacante

Concentrix in Malaga is seeking a Customer Representative (Dutch-speaking) to join our on-site team. The role includes handling phone and chat inquiries related to online orders, with training and growth opportunities in a global tech services environment.

You must be bilingual in Dutch and English, adaptable, and able to learn processes. The package includes full training, social referral bonuses, and a stable schedule.

Formación

• Bilingual in Dutch and proficient in English.
• Able to learn tasks and processes; customer-focused.
• Strong communication and time-management skills.

Responsabilidades

• Answer questions and assist eCommerce customers by phone and chat on orders and deliveries.
• Handle missed calls and submit inquiries via CRM.
• Deliver excellent customer experience and contribute to customer satisfaction.
• Follow established project processes and procedures.
• Potential to handle social media and email inquiries in the future.
• Be on site on time and ready to start.
• Collaborate with the team to achieve goals.

Conocimientos

Dutch language

English language

Adaptable

Customer focus

Energetic

Communication skills

Time management

Microsoft Office

CRM software

Herramientas

CRM software

Descripción del empleo

Concentrix in Malaga is seeking a Customer Representative (Dutch-speaking) to join our on-site team. The role includes handling phone and chat inquiries related to online orders, with training and growth opportunities in a global tech services environment.

You must be bilingual in Dutch and English, adaptable, and able to learn processes. The package includes full training, social referral bonuses, and a stable schedule.