Dutch-speaking Customer Care Specialist – Remote/Barcelona

TripAdvisor; Barcelona; Híbrido; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A leading restaurant booking platform is seeking a Customer Support representative in Barcelona. The role requires a native level of Dutch and fluent English, with a strong emphasis on communication skills and customer satisfaction. The position offers a permanent contract with flexible working arrangements, competitive salary, and numerous benefits including health insurance and continuous development programs. Join an inclusive, dynamic team committed to transforming the dining experience.

Servicios

Competitive fixed salary

Flexible working environment

Lunch vouchers

Health insurance fully covered

Parental leave policies

Team building events

Formación

• Must be based in Barcelona.
• Open-minded with strong customer focus.
• Ability to adapt based on customer needs.

Responsabilidades

• Answer incoming requests via phone, email, and chat.
• Assist customers with questions about reservations, website, or app.
• Provide suitable answers or solutions based on customer needs.

Conocimientos

Native level of Dutch

Fluent in English

High level of communication skills

Knowledge in CRM tools

Experience in customer support

Descripción del empleo

A leading restaurant booking platform is seeking a Customer Support representative in Barcelona. The role requires a native level of Dutch and fluent English, with a strong emphasis on communication skills and customer satisfaction. The position offers a permanent contract with flexible working arrangements, competitive salary, and numerous benefits including health insurance and continuous development programs. Join an inclusive, dynamic team committed to transforming the dining experience.