Delivery Consultant

Restaurant Consulting Group; Madrid; Presencial; EUR 35.000 - 50.000; Jornada completa

Descripción de la vacante

A leading restaurant consultancy in Madrid seeks a motivated Consultant to manage restaurant portfolios and enhance delivery operations. The successful candidate will implement strategies for client success, leveraging data to optimize performance. Candidates should have at least 3 years in consulting, strong project management skills, and fluency in Spanish. This role offers opportunities for professional growth and contributions to the restaurant industry's success.

Formación

• 3 years of experience in consulting or tech, preferably in food and beverage.
• Strong project management skills.
• Proficiency in data analysis tools and Excel.

Responsabilidades

• Manage a portfolio of restaurant clients as their trusted advisor.
• Implement best delivery strategies and optimize operational workflows.
• Analyze KPIs to develop actionable insights.

Conocimientos

Project Management

Data Analysis

Communication Skills

Problem Solving

Fluent in Spanish

English Proficiency

Educación

Bachelor's degree in Business Administration or related field

Herramientas

Google Workspace

Microsoft Office Suite

Descripción del empleo

At theRest, we are passionate about helping restaurants thrive in the ever-evolving world of food delivery. We provide innovative solutions and expert guidance to optimize operations, increase efficiency, and drive sustainable growth.

Overview

We are seeking a highly motivated and results-oriented Consultant to join our dynamic team. In this pivotal role, you will:

• Own a Portfolio: Manage a portfolio of restaurant clients, acting as their trusted advisor and strategic partner. You will be responsible for the Delivery Channel of our customers (aka Heroes in theRest) while supporting them with any other solution they might need.
• Drive Client Success: Implement best-in-class delivery strategies, optimize operational workflows, and improve overall restaurant performance.
• Build Strong Relationships: Foster and maintain excellent relationships with restaurant owners, managers, and key stakeholders through proactive communication.
• Data-Driven Decision Making: Analyze key performance indicators (KPIs) and leverage data to identify areas for improvement, develop actionable insights, and track progress towards achieving client goals.
• Process Improvement: Design and implement standardized processes and best practices to streamline delivery operations and enhance customer satisfaction.
• Continuous Learning: Stay abreast of industry trends, emerging technologies, and competitive landscapes to provide the most effective and up-to-date solutions.

Qualifications

• Proven Experience: 3 years of experience in a high-performance consulting or tech environment preferably within the food and beverage, hospitality, or on-demand delivery sectors.
• Project Management Expertise: Strong project management skills with a proven ability to prioritize tasks, manage deadlines, and deliver results on time and within budget.
• Analytical & Data-Driven: Highly analytical and data-oriented with strong problem-solving and critical thinking abilities. Proficiency in data analysis tools and Excel is essential.
• Communication & Interpersonal Skills: Excellent written and verbal communication, interpersonal, and presentation skills. Ability to build rapport and effectively communicate complex information to diverse audiences.
• Results-Oriented: Driven to achieve ambitious goals, with a strong work ethic and a proactive, hands-on approach.
• Educational Background: Bachelor's degree in Business Administration, Marketing, Industrial Engineering, or a related field is preferred.
• Language Proficiency: Fluency in Spanish is required. English proficiency is essential. Catalan is a plus.
• Technical Skills: Proficiency in Google Workspace (Docs, Sheets) and Microsoft Office Suite.

Our Values

Let’s CHAT

• Commitment: We are not just consultants. We support every customer with the same dedication and commitment as if it were our own restaurant, understanding that their success and failure is also our own.
• Honesty: Transparency and integrity are at the heart of everything we do. We foster open and direct communication - we are obsessed with empowering restaurants and positively impacting local communities. This philosophy is central to how we operate. If you don’t embrace it, it’s best to explore other companies.
• Agility: We adapt quickly and effectively to the ever-changing needs of the industry. Time is money and consistency is our secret. We are the fastest in town to solve any problem, always.
• Talent: We are \'glocal\' experts that master every digital field with global vision, delivering tailored solutions that drive local and real impact to restaurants.