Database Engineer

Aircall; Madrid; Presencial; EUR 65.000 - 85.000; Jornada completa

Descripción de la vacante

A leading AI communications platform based in Madrid is looking for a Database Engineer to enhance reliability and scalability in its infrastructure department. You will develop self-service tools, automate best practices in database management, and architect core data infrastructure. The ideal candidate should have over 3 years of experience in database engineering, a proactive approach to automation, and strong communication skills to collaborate across engineering teams.

Servicios

Competitive salary package

Work-life balance

Fast-learning environment

Multicultural team

Opportunities for growth

Formación

• 3+ years of experience in Database Engineering and Infrastructure.
• Specializing in design, automation, and optimization of distributed data stores.
• Effective communication with stakeholders regarding incidents and projects.

Responsabilidades

• Design and develop internal platform capabilities using Terraform.
• Write automation that applies best practices for indexing and schema design.
• Create observability with preconfigured dashboards in Datadog.
• Implement automated checks to prevent dangerous operations.
• Architect and maintain core data infrastructure codebases.

Conocimientos

Database Engineering

Automation

AWS

Terraform

Python

Go

Distributed Data Stores

Observability

Herramientas

AWS RDS (Postgres+MySQL)

DynamoDB

ElastiCache

OpenSearch

Datadog

GitLab CI

Kubernetes

Descripción del empleo

Overview

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro provides real-time guidance so teams can scale with confidence.

Aircall is headquartered in Paris with a North American presence in Seattle and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’re a product-driven, execution-focused company with visible impact and rapid AI innovation across multiple product lines.

At Aircall, you’ll join a company in motion. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.

About the Role

We are looking for a Database Engineer with a platform mindset to join our Infrastructure department. In this role, you will move beyond managing tickets or manually tuning SQL queries. You will be a force multiplier and an enabler focused on reliability and scalability, codifying deep database expertise into tools, modules, and platforms that make database management and observability effortless for product engineers. You will build the "Golden Paths" that allow developers to spin up, scale, and monitor databases autonomously, ensuring safety, security, and best practices by default.

The Mission: Make "The Right Way" the "Easy Way" You will abstract the complexity of our data layer. When a developer needs a database, they shouldn’t need to be an expert in AWS parameter groups or replication lag—your tools should handle that complexity for them.

What You'll Do

• Build Self-Service Tooling: Design and develop internal platform capabilities (using Terraform and automation scripts) that allow engineers to provision and manage their own data resources. Turn complex infrastructure requirements into simple, declarative interfaces for developers.
• Embed Knowledge into Code: Shift left your database expertise. Write automation that applies best practices for indexing, schema design, and security configurations, effectively embedding your knowledge into the platform.
• Democratize Observability: Create out-of-the-box observability. Build systems in which databases are preconfigured with the right dashboards, SLIs/SLOs, and alerts in Datadog, making performance visibility automatic.
• Automate Guardrails: Implement automated checks and policy-as-code (e.g., OPA, Terraform Sentinel) to prevent dangerous operations while enabling safe fast development.
• Evolve the Stack: Architect and maintain core data infrastructure codebases for AWS RDS (Postgres+MySQL), OpenSearch, ElastiCache and DynamoDB.
• Educate & Enable: Act as a consultant to engineering teams, promoting database literacy and helping teams leverage the platform you build.

Technical Stack

• Cloud & IaC: AWS, Terraform (Advanced usage)
• Scripting/Coding: Python, Go, Bash
• Data Stores: RDS Postgres, RDS MySQL, DynamoDB, OpenSearch, ElastiCache
• Observability: Datadog
• Orchestration: GitLab CI, Kubernetes

A Little About You

• You have at least 3+ years of experience in Database Engineering and Infrastructure, specializing in design, automation, and optimization of distributed data stores.
• Enabler: You derive satisfaction from making others more productive.
• Automation First: You automate manual tasks with scripts or tools.
• AI First Mindset: You focus on leveraging AI to drive efficiency and innovation.
• Communication: You can explain complex database constraints to developers and communicate effectively with stakeholders regarding incidents, changes, and projects.

Why Join Us?

• Key moment to join Aircall in terms of growth and opportunities
• People matter; work-life balance is important at Aircall
• Fast-learning environment, entrepreneurial spirit, and strong team
• 45+ nationalities; cosmopolitan and multicultural mindset
• Competitive salary package & benefits

DE&I Statement:

Aircall believes in diversity, equity and inclusion as core to our journey. We promote active inclusion to foster belonging for all and are committed to equal opportunities to develop and thrive. We are dedicated to hiring a diverse and multicultural team and encourage applications from traditionally underrepresented backgrounds.