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Data Center Operations Technician – AWS-Scale Networking

Amazon

Aragón

Presencial

EUR 30.000 - 45.000

Jornada completa

Ayer
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Descripción de la vacante

A leading cloud service provider seeks a Data Center Operations Technician for their Spain location. In this role, you will support AWS infrastructure by troubleshooting hardware and networking issues. Key responsibilities include collaborating with cross-functional teams and ensuring SLAs are met. Candidates should possess a high school diploma, experience in hardware troubleshooting, and strong communication skills in both Spanish and English. Enjoy an inclusive culture that encourages growth and work-life balance.

Servicios

Mentorship and career growth opportunities
Flexible work-life balance

Formación

  • Certification or experience in hardware troubleshooting and repair is essential.
  • Proficiency in networking concepts is necessary.
  • Ability to manage customer interactions and work under pressure.

Responsabilidades

  • Interact with stakeholders in Spain and EMEA, using Spanish and English language skills.
  • Meet SLAs against assigned trouble tickets.
  • Perform routine hardware troubleshooting and repairs.
  • Collaborate with cross-functional teams for routine work.
  • Engage with Smart Hands in EU Regional POPs.

Conocimientos

Computer hardware troubleshooting
Networking
Customer service
Problem resolution

Educación

High school diploma or equivalent
Descripción del empleo
A leading cloud service provider seeks a Data Center Operations Technician for their Spain location. In this role, you will support AWS infrastructure by troubleshooting hardware and networking issues. Key responsibilities include collaborating with cross-functional teams and ensuring SLAs are met. Candidates should possess a high school diploma, experience in hardware troubleshooting, and strong communication skills in both Spanish and English. Enjoy an inclusive culture that encourages growth and work-life balance.
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