Data & Automation Data Specialist

Hbx Group; Xanes; Presencial; EUR 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Innovative environment

Global network

Career development

Descripción de la vacante

HBX Group en Palma de Mallorca busca un Especialista en Datos y Automatización para unirse al equipo de Experiencia del Cliente y Automatización. Implementar estructuras de datos, integrar sistemas y aplicar IA para personalizar experiencias.

El candidato ideal maneja SQL y Python, conoce Snowflake/PostgreSQL y plataformas low-code como Appian, n8n o Salesforce, y colabora con stakeholders para entregar soluciones escalables.

Formación

• Fuerte experiencia en SQL y Python para manipulación de datos.
• Experiencia en Snowflake o PostgreSQL.
• Conocimientos de integraciones API REST.
• Conocimiento de GDPR y AI ética.
• Experiencia con plataformas low-code/no-code (Appian, n8n, Salesforce).
• Conocimiento de BI y visualización (Tableau, Power BI).
• Experiencia Agile.

Responsabilidades

• Implementar y actualizar estructuras de datos en Snowflake.
• Construir datasets para automatizar procesos con plataformas low-code.
• Desarrollar conexiones usando MCP para integrar LLMs.
• Desplegar modelos de IA para personalizar experiencias de viajero.
• Colaborar con líderes para traducir requisitos en flujos de automatización.
• Monitorear y mejorar flujos de IA y automatización.
• Crear consultas de datos para visualizaciones.

Conocimientos

SQL

Python

Data analysis

AI & automation

Communication

Team player

GDPR knowledge

Herramientas

Snowflake

PostgreSQL

Appian

n8n

Salesforce

Tableau

Power BI

Descripción del empleo

Descripción del trabajo

About Us:

HBX Group is a leading B2B ecosystem player in the TravelTech space, connecting and empowering businesses in the ever-evolving world of travel. We drive growth for our clients and partners while removing friction from the end-to-end travel experience. Our cloud-based technology platforms offer fast and reliable access to a unique portfolio of travel products & services, while rich data and intelligence seamlessly connect supply and demand worldwide.

We have over more than 3,000 experts worldwide, including specialists on the ground who provide insights and support to boost trading even further, especially in the most hard-to-reach segments. This unique blend of technology, data and passionate people serves as a catalyst for all businesses aiming to unlock their full potential in the travel arena.

HBX Group comprises four best-in-class B2B brands that meet the needs of its growing and diverse client base across 190+ global markets.

We are looking for a Data and Automation Specialist to join our Customer Experience and Automation Team in Palma de Mallorca. The main purpose of the role is to implement and maintain specific data ecosystems using Snowflake/PostgreSQL and build hybrid agentic-deterministic workflows on low-code platforms to optimize efficiency.

MAIN RESPONSIBILITIES:

• Implement and update data structures on Snowflake following established architectural guidelines, ensuring quality and performance of assigned datasets.
• Build and maintain datasets to allow automation of business processes using low-code/no-code platforms like Appian, n8n, Salesforce, and similar tools to integrate reservation systems, CRM, marketing, and customer service platforms.
• Develop connections using the Model Context Protocol (MCP) to integrate LLMs with external data sources as defined in technical specifications.
• Deploy and integrate generative AI models to personalize traveler experiences, automate content creation, manage chatbots, and support predictive analytics for demand and customer behavior.
• Collaborate with the Lead and stakeholders to translate business requirements into functional automation workflows and dashboards.
• Monitor AI and automation workflows, iterating for improved performance, reliability, and business impact.
• Build data queries for visualisations to analyse business processes and monitor change impact.

CANDIDATE PROFILE:

• Effective written and verbal communication skills for collaborating with team members and stakeholders.
• Strong practical skills in SQL and Python for complex data manipulation, scripting, and automation.
• Excellent analytical, problem-solving, and communication skills, with the ability to articulate complex technical concepts to diverse audiences.
• A strong team player mindset with a proven ability to collaborate effectively across multidisciplinary teams and foster positive working relationships.
• Demonstrated lateral thinking and creativity in solving complex problems and designing innovative automation and AI solutions.
• Deep understanding and applied knowledge of the Model Context Protocol (MCP) or similar open standards for integrating LLMs with external systems.
• Knowledge of data privacy regulations (e.g., GDPR) and a commitment to ethical AI practices.
• Familiarity with major cloud ecosystems (AWS, Azure, Google Cloud) and BI/data visualization tools (e.g., Tableau, Power BI).
• Proven, hands-on experience designing and managing scalable data solutions in Snowflake or PostgreSQL.
• Demonstrated experience building, deploying, and maintaining enterprise-grade workflows on low-code/no-code platforms such as Salesforce, Appian, and/or n8n.
• Practical experience developing and consuming REST APIs for complex system integrations in a professional environment.
• Previous experience working within an Agile or iterative project management methodology is desirable.
• Experience in applying AI for personalization and automation is highly desired, preferably within the tourism or hospitality sector.
• Familiarity with using BI and data visualization tools (e.g., Tableau, Power BI) to create business-facing dashboards.

At HBX Group, we believe diversity fuels innovation and strengthens our mission to make travel a force for good. We are committed to fostering an inclusive workplace where everyone feels valued and respected. Join us and be part of a team where diversity and equal opportunities truly make a difference.

You will have the opportunity to work for a company that is going through significant change in becoming the world’s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.

As well as an attractive benefits package you will be able to work:

• Within an innovative, engaging and multicultural environment.
• Have the opportunity to build strong and lasting business relationships and friendships from around the world.
• Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.