Danish speaking Customer Service Agent

careerxtra; Málaga; Presencial; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A leading customer service provider located in Málaga, Spain, is looking for a Customer Service Representative. The ideal candidate will handle customer inquiries through various channels and resolve issues with professionalism. Fluency in Danish and English is essential, along with strong communication skills. This role offers a competitive salary, performance bonuses, and a supportive team culture focused on career development.

Servicios

Competitive base salary

Performance bonuses

Career development tools

Formación

• Must be able to communicate effectively in both Danish and English.
• Demonstrated calmness and resourcefulness in customer service situations.
• Required clean credit history due to banking-related responsibilities.

Responsabilidades

• Handle customer inquiries via phone, email, chat, or social media.
• Resolve issues with empathy and professionalism.
• Collaborate with internal teams to ensure smooth resolutions.
• Document actions in CRM systems following established protocols.

Conocimientos

Fluent in Danish

Fluent in English (B2)

Strong communication skills

Customer-focused

Ability to work independently

Descripción del empleo

Location: Málaga Spain

Employment Type: Full-time

What Youll Do

• Handle customer inquiries via phone email chat or social media
• Resolve issues with empathy and professionalism
• Collaborate with internal teams to ensure smooth resolutions
• Document actions in CRM systems and follow established protocols

Who You Are

• Professionally fluent in Danish
• Fluent in English (minimum B2 level)
• Strong communication and listening skills
• Calm resourceful and customer-focused
• Able to work independently and in a team
• Clean credit history required for banking-related roles

What Youll Get

• Competitive base salary performance bonuses
• Career development tools and guidance
• Friendly inclusive team culture

Key Skills

Corporate,Lighting,Marketing & Advertising,Back Office

Experience: years

Vacancy: 1