Danish Speaking Customer Advisor (Remote In Portugal)

buscojobs España; La Coruña; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A globally recognized technology brand is seeking motivated individuals for a customer support role, fluent in Danish, to join their remote-first team based in Portugal. This position involves assisting customers through various channels while ensuring a top-notch customer experience. With comprehensive training and relocation support, this is an exciting opportunity to grow in a dynamic environment.

Servicios

Relocation support for those moving from abroad

Private health and life insurance from day one

Comprehensive paid training

Ongoing professional development opportunities

All necessary equipment provided

Formación

• Fluent in Danish (C1 level or higher).
• English proficiency (B2+ level) required for internal communication.
• Customer service or technical support experience appreciated.

Responsabilidades

• Assist users with product usage, account concerns, and technical troubleshooting.
• Document customer interactions using internal systems.
• Collaborate with teams to solve complex issues.

Conocimientos

Communication

Interpersonal skills

Tech-savvy

Herramientas

CRM systems

Descripción del empleo

Are you passionate about delivering exceptional customer support experiences? Do you speak

Danish fluently

and live in (or plan to relocate to)

Portugal ?

We are looking for

motivated, empathetic, and tech-savvy individuals

to join our remote support team for a

globally recognized technology brand

confidential project). In this role, you will be the first point of contact, assisting customers in Danish through phone, email, and chat—helping them navigate their devices and services with confidence and care.

This is an exciting opportunity to develop your career in a dynamic, remote-first environment while representing one of the most customer-centric and innovative brands in the tech industry.

What You’ll Do

Danish , responding to inquiries via phone, email, and chat. Assist users with product usage, account concerns, technical troubleshooting, and general guidance. Ensure each interaction is handled with empathy, professionalism, and an aim for

first-contact resolution . Accurately document customer interactions using internal systems and tools. Collaborate with internal teams to solve complex issues and deliver a smooth customer experience. Stay up-to-date with evolving product features and support policies.

What We Offer Fully remote position

within Portugal – work from anywhere in the country. ️

Relocation support

for those moving from abroad, including travel and initial accommodation assistance. All necessary equipment provided

including laptop, headset, and monitor. Private health and life insurance

from day one. Comprehensive paid training

to ensure your success in the role. Ongoing

professional development opportunities , coaching, and performance feedback. A supportive, inclusive, and multicultural work environment with room to grow. Opportunities to work on a prestigious project for a world-renowned technology leader.

What We’re Looking For

Fluent in

Danish

C1 level or higher – both written and spoken). English proficiency

B2+ level) for training and internal communication. Strong communication and interpersonal skills. Tech-savvy and confident using digital tools and platforms. Comfortable working remotely and managing tasks independently. Positive attitude, reliability, and a desire to learn and grow. Previous experience in customer service or technical support is appreciated but

not required . Legal authorization to live and work in Portugal.

Nice to Have

Interest in consumer technology and digital products. Familiarity with CRM systems such as Zendesk, Salesforce, etc. Experience working in a fast-paced or BPO environment.

Ready to Join Us?

If you're passionate about helping others, enjoy solving problems, and want to be part of a growing international team, this is your chance. Whether you're already based in Portugal or planning your move, we’re here to help you get started.