Danish-Speaking Assistance Coordinator - Relocation to Spain

Next Job Abroad; Torrevieja; Presencial; EUR 28 000 - 38 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation package

Competitive salary

Full training

International environment

Career development opportunities

Resumo da oferta

Next Job Abroad is recruiting Danish-speaking Assistance Coordinators for an international travel assistance and insurance support center based in Fuengirola or Torrevieja, Spain. You will support Nordic travellers worldwide, coordinating medical care, travel arrangements, and practical support.

The role operates 24/7 with rotating shifts and offers relocation assistance, competitive salary, full training, and a multicultural work environment to build international experience.

Qualificações

• Fluent Danish and English (written and spoken).
• Strong communication and customer service skills.
• Ability to stay calm and organized in a fast-paced environment.
• Comfortable working in shift rotations.
• Good computer skills and attention to detail.
• Team-oriented mindset with strong problem-solving abilities.

Responsabilidades

• Support travellers worldwide via phone and email.
• Handle cases related to illness, accidents, or travel disruptions.
• Provide guidance regarding travel insurance coverage.
• Coordinate with hospitals, clinics, airlines, and international partners.
• Arrange flights, accommodation, or medical assistance when needed.
• Register and manage cases in internal systems.
• Deliver professional and empathetic support to customers in stressful situations.

Conhecimentos

Fluent Danish

Fluent English

Customer service

Communication

Ferramentas

CRM systems

Office software

Descrição da oferta de emprego

Dreaming about living and working in Spain?

Imagine starting your mornings with sunshine, grabbing coffee by the sea, and spending your weekends exploring beaches, Spanish towns, and rooftop terraces with an international group of friends.

For many people, working abroad in Spain is not just a job — it’s a life experience.

Next Job Abroad is currently recruiting Danish-speaking Assistance Coordinators for an international travel assistance and insurance support center based in Fuengirola or Torrevieja, Spain.

In this role, you will support Nordic travellers around the world when unexpected situations happen during their trips — helping coordinate medical care, travel arrangements, and practical support.

It’s a dynamic and meaningful role where you help people while building valuable international work experience.

Your Responsibilities

• Support travellers worldwide via phone and email
• Handle cases related to illness, accidents, or travel disruptions
• Provide guidance regarding travel insurance coverage
• Coordinate with hospitals, clinics, airlines, and international partners
• Arrange flights, accommodation, or medical assistance when needed
• Register and manage cases in internal systems
• Deliver professional and empathetic support to customers in stressful situations

The assistance centre operates 24/7, therefore the role includes rotating shifts (day, evening, night, and weekends).

Why Work in Spain?

Spain is one of Europe’s most popular destinations for people who want to combine career experience with lifestyle.

Living On The Spanish Coast Means

• 300+ days of sunshine per year
• Mediterranean lifestyle by the sea
• International community and expat network
• Easy travel across Europe
• Vibrant food, culture, and social life

Requirements

• Fluent Danish and English (written and spoken)
• Strong communication and customer service skills
• Ability to stay calm and organized in a fast-paced environment
• Comfortable working in shift rotations
• Good computer skills and attention to detail
• Team-oriented mindset with strong problem-solving abilities

Experience in customer service, travel, insurance, healthcare, or assistance services is an advantage.

Additional languages are a plus.

Benefits

• Relocation package to support your move to Spain
• Competitive salary and benefits
• Full training and onboarding program
• International and multicultural working environment
• Opportunity to gain valuable international work experience
• Career development opportunities