Customer Support Swedish-Speaking - Remote role located in Greece

SIMPLE | LIFE | JOURNEY; Barcelona; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

An international support company offers an exciting Customer Support role with remote work from Barcelona. Candidates should be fluent in Swedish and have strong English skills. Responsibilities include managing customer communications and case resolutions to achieve high satisfaction. Relocation support, competitive salary, and extensive training opportunities are provided. Enjoy working in a vibrant team environment under the Aegean sun.

Servicios

Relocation support

Competitive salary package

Health care

Training & career development

Community activities

Formación

• Fluent in Swedish and at least B2 in English.
• Strong communication and problem-solving capabilities.
• Ability to adapt and work well within a team.

Responsabilidades

• Communicate with customers via phone, chat, and email.
• Track and manage cases to ensure timely resolution.
• Maintain high customer satisfaction and represent the brand.

Conocimientos

Fluent Swedish (both written and spoken)

Good English skills (min. B2 level)

Excellent communication and problem‑solving abilities

Basic computer skills and tech confidence

Team spirit, adaptability, and a proactive mindset

Descripción del empleo

Position

Customer Support

Work model

Remote (based in Greece)

Location

Greece

Employment type

Full-time

Join an international team in sunny Greece! As a Customer Expert , you’ll work for one of our well-known international clients , supporting their customers via phone, chat, and email. You’ll make sure every customer enjoys excellent service and feels valued in every interaction.

What You’ll Do

• Communicate with customers via phone, chat, and email
• Track and manage cases to ensure timely resolution
• Maintain high customer satisfaction and represent the brand with professionalism
• Build strong, positive relationships with partners and customers
• Work towards achieving personal and team targets

Requirements

What You Bring

• Fluent Swedish (both written and spoken)
• Good English skills (min. B2 level)
• Excellent communication and problem‑solving abilities
• Basic computer skills and tech confidence
• Team spirit, adaptability, and a proactive mindset

Benefits

What We Offer

• Relocation support : flight tickets covered, 2 weeks hotel accommodation with breakfast, and full assistance finding your new home (at no cost to you)
• Competitive salary package : fixed monthly pay + 2 extra salaries per year + performance bonus
• Additional benefits : health care, Sunday & public holiday pay (200%), and exclusive discounts
• Training & career development : full onboarding with certified instructors and clear growth opportunities
• Vibrant workplace : community activities, social initiatives, and free online Greek lessons

Apply now and start your new life under the Aegean sun!