Customer Support Specialist Multilingual

Cross Border Talents; Barcelona; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A multicultural recruitment agency is hiring a Customer Support Specialist to provide excellent care while working in Greece. This role requires fluency in one of the listed languages plus English, with a strong emphasis on communication and problem-solving abilities. The ideal candidate should hold an EU Work Permit, and prior customer service experience is a plus. Successful applicants will enjoy competitive salaries, possible relocation packages, and career development within an international environment.

Servicios

Competitive salary and performance bonuses

Relocation package

Training and career development

International work environment

Formación

• Fluency in one of the required languages plus English.
• Previous experience in customer service is an advantage.
• EU Work Permit is mandatory.

Responsabilidades

• Handle customer inquiries via phone, email, or chat.
• Assist customers with orders and deliveries.
• Provide troubleshooting support and problem-solving.
• Maintain a high level of professionalism and satisfaction.
• Collaborate with team members for quality service.

Conocimientos

Fluency in one of listed languages + English

Strong communication skills

Problem-solving skills

Descripción del empleo

Customer Support Specialist Multilingual (Greece)

Location: Greece (Athens, Thessaloniki, and other locations depending on the project)
Contract Type: Full-time, Permanent
Work Model: On-site and remote options (remote roles require relocation within Greece)

Languages Required:
Danish | Dutch | French | German | Italian | Japanese | Norwegian | Portuguese | Spanish | Swedish

Job Description:
We are hiring Customer Support Specialists to join leading international companies based in Greece. You will be responsible for providing customer care and support to some of the worlds most innovative brands while living and working in a dynamic international environment.

Key Responsibilities

• Handle customer inquiries via phone, email, or chat in your native language and English
• Assist customers with orders, deliveries, and product settings
• Provide troubleshooting support and problem-solving in line with company guidelines
• Maintain a high level of professionalism and customer satisfaction
• Collaborate with team members to ensure quality service delivery

Requirements

• Fluency in one of the listed languages + English
• EU Work Permit is mandatory (candidates must already be legally authorized to work in the EU no visa or legal assistance is provided)
• Strong communication and problem-solving skills
• Previous customer service or related experience is an advantage

What We Offer

• Competitive salary and performance bonuses
• Relocation package (flight, accommodation assistance, and onboarding support)
• Training and career development with global brands
• International work environment with opportunities for growth