Customer Support Spanish-Speaking - Remote role located in Greece

SIMPLE | LIFE | JOURNEY; Barcelona; A distancia; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

An international customer service provider in Barcelona seeks a Customer Support Professional. As a key team member, you will communicate with customers through various channels, ensuring their satisfaction. The role requires fluent Spanish and good English communication skills. Benefits include relocation support and competitive salary packages. Join us to start your new life under the Aegean sun!

Servicios

Relocation support including flight tickets and hotel accommodation

Competitive salary package with performance bonus

Health care benefits and exclusive discounts

Training & career development opportunities

Community activities and free online Greek lessons

Responsabilidades

• Communicate with customers via phone, chat, and email.
• Track and manage cases to ensure timely resolution.
• Maintain high customer satisfaction and represent the brand with professionalism.
• Build strong, positive relationships with partners and customers.
• Work towards achieving personal and team targets.

Conocimientos

Fluent Spanish (both written and spoken)

Good English skills (min. B2 level)

Excellent communication and problem-solving abilities

Basic computer skills and tech confidence

Team spirit, adaptability, and a proactive mindset

Descripción del empleo

Position: Customer Support

Work model: Remote (based in Greece)

Location: Greece

Employment type: Full-time

Join an international team in sunny Greece! As a Customer Expert , you’ll work for one of our well-known international clients , supporting their customers via phone, chat, and email. You’ll make sure every customer enjoys excellent service and feels valued in every interaction.

What You’ll Do

• Communicate with customers via phone, chat, and email
• Track and manage cases to ensure timely resolution
• Maintain high customer satisfaction and represent the brand with professionalism
• Build strong, positive relationships with partners and customers
• Work towards achieving personal and team targets

Requirements

What You Bring

• Fluent Spanish (both written and spoken)
• Good English skills (min. B2 level)
• Excellent communication and problem-solving abilities
• Basic computer skills and tech confidence
• Team spirit, adaptability, and a proactive mindset

Benefits

What We Offer

• Relocation support : flight tickets covered, 2 weeks hotel accommodation with breakfast, and full assistance finding your new home (at no cost to you)
• Competitive salary package : fixed monthly pay + 2 extra salaries per year + performance bonus
• Additional benefits : health care, Sunday & public holiday pay (200%), and exclusive discounts
• Training & career development : full onboarding with certified instructors and clear growth opportunities
• Vibrant workplace : community activities, social initiatives, and free online Greek lessons

Apply now and start your new life under the Aegean sun!