Customer Service Specialist

JR Spain; Gijón; Presencial; EUR 12.000 - 18.000; A tiempo parcial

Descripción de la vacante

JR Spain busca un Especialista en Soporte al Cliente a tiempo parcial que hable español nativo para unirse a su equipo. En este rol, serás responsable de mantener relaciones sólidas con los clientes a través de llamadas salientes, informando sobre promociones y recolectando feedback valioso. Se ofrece trabajo remoto, con oportunidades para crecer dentro de una empresa internacional de bienestar y un trabajo significativo que impacta positivamente en la vida de las personas.

Servicios

Trabajo remoto con colaboración de equipo

Oportunidad de crecimiento dentro de la empresa

Formación

• Habilidades de comunicación nativa en español (España).
• Experiencia previa en ventas o servicio al cliente es una ventaja.

Responsabilidades

• Realizar llamadas salientes para informar a los clientes sobre promociones.
• Obtener retroalimentación de los clientes y registrar resultados de llamadas.
• Mantener registros diarios sobre el estado del cliente y resultados de llamadas.

Conocimientos

Comunicación clara y confiada

Organización

Orientación al detalle

Descripción del empleo

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Coral Club International is hiring: Part-time customer support Specialist (Native Spanish Speaker)

Join a dynamic team and help us deliver exceptional service to our valued customers!

Location: Remote

Employment type: Part-Time

Language requirement: Native Spanish (Spain)

About Coral Club

Coral Club is an international wellness company offering high-quality products for health, hydration, and overall well-being. With a presence in over 40 countries we are committed to helping people lead healthier lifestyles through education, community and effective natural solutions. At Coral Club we believe in the power of personal connection - and that’s where you come in.

About the role

We are looking for a Customer Support Specialist to engage with our current and potential clients as part of a special outreach project. Your role will be essential in maintaining strong relationships, sharing updates, reactivating inactive clients, and collecting valuable feedback to improve our services.

Key Responsibilities

Outbound calls (Provided database):

• Inform clients about ongoing promotions, product launches, and events.
• Invite clients to Zoom presentations, offline meetups, and other company activities.
• Reactivate inactive clients (those who haven’t interacted for 3+ months).

Feedback collection & Reporting:

• Log interests, objections, questions, and call outcomes.
• Share collected feedback and insights with your team leader.

Work with reporting tools:

• Maintain daily logs: client status, call outcomes, and next steps.
• Segment contacts into groups (e.g., potential customers, product interest, business interest, etc.).
• Send follow-ups, reminders, and links via WhatsApp, Telegram, and other messaging platforms.
• Duplicate invitations and essential information across channels as needed.

What we’re looking for

• Native-level Spanish (Spain) - required.
• Clear and confident communication style, especially over the phone.
• Organized, detail-oriented, and responsible.
• Prior experience in sales or customer service - a strong advantage.

What We Offer

• Remote work with supportive team collaboration.
• Opportunity to grow within a global wellness company.
• Meaningful work with real impact on people’s lives.

Ready to make a difference with Coral Club?