Customer Service - Spanish speaking - 100% remote inGreece

Halvia Talent; A distancia; Jornada completa

Descripción de la vacante

A leading customer service provider is seeking a Customer Service Agent to join their remote team. You will be responsible for delivering exceptional customer experiences through various channels. Ideal candidates should possess strong English language skills and problem-solving abilities. The role includes comprehensive relocation support to Greece, competitive salaries, and benefits such as health care and training. Apply now with your English CV to start your adventure in customer service.

Servicios

Relocation support covering flight tickets and accommodation

Competitive monthly salary plus 2 extra salaries per year

Health care benefits

Full paid training by certified instructors

Professional growth opportunities

Free online Greek language courses

Formación

• Fluent spoken and written English is mandatory.
• Excellent problem-solving skills essential.
• Customer support experience is preferred but not required.

Responsabilidades

• Provide customer service via phone, messages, and email.
• Resolve queries regarding orders, refunds, and deliveries.
• Follow response templates and maintain quality standards.
• Perform ad-hoc tasks as required.
• Give product tips and recommendations.

Conocimientos

Strong English skills

Customer support experience

Detail-oriented

Problem-solving

Calm and professional under pressure

Descripción del empleo

Position: Customer Service Agent
Work model: 100% remote
Location: Greece
Employment type: Full-time

Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company

Are you passionate about helping people? This is your chance to work in a dynamic and digital-first environment where you’ll be ensuring smooth, reliable, and satisfying customer service experiences for the end-users.

The job:

• Chatting with customers via phone, messages & email
• Resolve queries related to orders, refunds, delivery, and platform use
• Provide professional and empathetic customer service support across all service channels
• Follow presented response templates and quality standards
• Perform ad-hoc tasks as required by the project team
• Giving product tips & recommendations

We need YOU, because:

• You’re ready to relocate to sunny Greece
• You speak the required language fluently
• You have strong English skills – both written and spoken
• You’ve got an excellent eye for the detail
• Problem-solving is your superpower
• You can stay calm and professional - even when things don’t go as planned
• Customer support experience is nice to have, but not a dealbreaker!

What’s in it for you?

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process – all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits
• Full paid training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses

👇 Ready for a new adventure? Upload your ENGLISH CV - and apply in just a few clicks.