Customer Service Site Engineer (fmd)

Canadian Solar EMEA; Madrid; Híbrido; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A renewable energy company based in Madrid is seeking a Customer Service Site Engineer to provide technical support for solar inverters and systems. The ideal candidate will have a minimum of 3 years of experience in technical support within the Solar PV sector and proficiency in both Spanish and English. This hybrid position offers a competitive salary, benefits, and opportunities for professional development.

Servicios

Attractive salary package

Jobrad subsidies for childcare

28 days of vacation

Flexible hours

Individual professional development programs

Formación

• Minimum 3 years of experience in providing technical support in Solar PV.
• Ability to communicate professionally with customers and installers.
• Valid driver's license required.

Responsabilidades

• Provide installation support and training for PV systems.
• Assist with technical support for inverters and multiple system types.
• Travel to customer project sites for support.
• Work closely with Sales and Technical Support teams.

Conocimientos

Technical support in Solar PV/inverters

Customer service support

Communication with customers

Understanding electrical terminology

Proficiency with Microsoft Office

Descripción del empleo

ABOUT US

At Canadian Solar our vision is to make lives better by bringing electricity powered by the sun to millions of people worldwide. Founded in 2001 Canadian Solar is worlds largest solar technology and renewable energy companies. Canadian Solar is a leading manufacturer of solar photovoltaic modules provider of solar energy and battery storage solutions and developer of utility‑scale solar power and battery storage projects with a geographically diversified pipeline in various stages of development. Join our team to Make the Difference by creating a lasting positive impact on the world and the communities where we operate.

We are now searching for a Customer Service Site Engineer to support our PV systems with a main focus on inverters.

You will be a part of a talented team consisting of technicians and engineers who offer in‑house advice and support to their colleagues as well as premium service towards our clients.

MAIN RESPONSIBILITIES

MAIN TASKS

• Provide installation support and training (remotely & onsite)
• Provide technical expertise and support to ensure Canadian Solars inverters & systems correctly functions with various microinverters DC PV AC coupled PV inverters generators and EV car chargers.
• Provide remote (online & phone) support to installers by presenting visual training aids manuals and other documents.
• Travel to customer project sites to support Canadian Solars products.
• Available to take calls from installers and end customers to answer questions
• Works closely with Sales team Technical Support Engineers and Customer Service Department.

LANGUAGES

• Spanish & English
• Please submit your CV in English

LOCATION

• Spain

Your backpack is filled with

• Minimum 3 years of experience in providing technical support and solutions within the Solar PV / inverters space.
• Experience providing technical consumer and installer customer service / support.
• Understanding electrical and industry terminology.
• Proficiency with Microsoft Office suite and ability to communicatewith customers installers OEM installers as well as with Canadian Solar personnel via email Teams and mobile phone.
• Valid driver license required.
• Available to start immediately (within 2 weeks)

WHAT WE OFFER

• The atmosphere : A modern work environment brimming with positive energy healthy growth and diverse teams
• Additional benefits : Attractive salary package including company benefits such as jobrad subsidies for childcare and more
• Balance : Hybrid work (working from home / at the office) flexible hours and 28 days of vacation as well as days off for special occasions
• Prospects : Individual professional development programs training and workshops
• Opportunities to influence the way we work : The freedom to contribute your own ideas and play a key role in shaping the future of our company
• Sustainability : Efforts include our zero waste office program systematic recycling bee keeping planting trees and regular beach clean‑ups
• Our rationale : Solar energy as a sustainable energy source enabling the world to switch to clean renewable energy

CONTACT

Lets make a difference together - Apply now!

Questions Our HR team is here for you :

Canadian Solar EMEA GmbH Human Resources Radlkoferstr. 2 81373 München us

Key Skills

Laboratory Experience, Vendor Management, Design Controls, C / C++, FDA Regulations, Intellectual Property Law, ISO 13485, Research Experience, SolidWorks, Research & Development, Internet Of Things, Product Development

Employment Type: Full-Time

Experience: years

Vacancy: 1