Customer Service - Luxury Car Brand - German & English- Remote100%

Foundever; Madrid; A distancia; EUR 20.000; Jornada completa

Descripción de la vacante

A luxury car brand is seeking native German speakers for a 100% remote Customer Service position based in Madrid. The role includes providing exceptional customer assistance and understanding client needs. Candidates should have advanced English skills and customer service experience. The position offers a permanent contract, competitive salary, and valuable benefits such as gym access and exclusive discounts. Join a company that supports training and development while promoting a culture of diversity and inclusion.

Servicios

Free access to gym

Terrace with views

"Bring a Friend" Program

Language classes

Exclusive discounts

Weekly activities

Formación

• Must be a native or bilingual German speaker.
• Advanced English proficiency required.
• Prior experience in customer service is essential.
• Ability to understand customer needs and provide effective solutions.

Responsabilidades

• Provide excellent customer service for a luxury car brand.
• Understand and respond to customer needs effectively.
• Work collaboratively within a team setting.

Conocimientos

Native or bilingual German

Advanced English skills (B2)

Customer service experience

Teamwork

Descripción del empleo

Customer Service – Luxury Car Brand – German & English – Remote 100%

Madrid, Spain, ES

Req ID# 406225

Job Description

Exciting Opportunity for Native German Speakers in Customer Service! Join one of the most prestigious luxury and sports car manufacturers. Become part of a team where excellence and innovation are integral to every day.

What We Offer

• Permanent Contract: 39 hours a week, Monday to Friday, flexible hours between 8:00 and 20:00.
• Competitive Salary: €20K gross annually, with growth opportunities.
• Elite Training: 3 weeks of comprehensive training (9:00 - 18:00)
• 100% Remote (residence in mainland Spain).
• Training Start Date: 10/12/2025.

Valuable Benefits

• Free access to our gym.
• Terrace with stunning views of Madrid.
• "Bring a Friend" Program: earn bonuses through referrals.
• Language classes.
• Exclusive discounts on technology, private health insurance, and more.
• Unforgettable experiences: weekly activities for connection and fun.

What We’re Looking For

• Native or bilingual German level.
• Advanced English skills (B2).
• Customer service experience and a strong desire to work in a team.
• Capability to understand customer needs and provide effective solutions.

Your Growth is Our Mission! At Foundever, we support your training and development. Balancing personal and professional life is crucial, and here’s how we help:

We Support You In

• Move Well: workout routines and tips.
• Eat Well: resources, recipes, and ideas.
• Live Well: tools to reduce stress and care for mental health.
• Do Well: engage in charitable activities.

The company is committed to equality, diversity, and inclusion. We enforce a zero‑tolerance policy toward harassment or discrimination and promote blind CVs.

Ready to take the next step in your career and join a company that values your personal and professional well‑being? Don’t wait! Join the #FoundeverLife and build your future in a dynamic, enriching environment.

Looking forward to meeting you soon!

We look forward to meeting you soon!