Customer Service & Commercial Assistant

Laboratoires Grand Fontaine; Madrid; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

An international medical nutrition company based in Barcelona is seeking a Customer Service & Commercial Assistant intern to support its Sales team. This role involves providing customer support, processing orders, maintaining customer documentation, and preparing sales reports. Ideal candidates should be studying or recently graduated in Business Administration or Commerce, with strong English and Spanish skills. This 6-month internship may lead to a permanent contract based on performance. Flexibility and a dynamic environment are offered.

Servicios

Learning experience

Flexibility and home office options

Possibility of permanent contract after internship

Formación

• Interest in developing a career in Customer Service and Sales support in a B2B environment.
• Strong command of English and Spanish is mandatory.
• Organized, proactive and detail-oriented nature.

Responsabilidades

• Provide customer support mainly via email and phone.
• Manage and process orders end-to-end.
• Track orders, pricing, and customer forecasts.
• Maintain customer databases and commercial documentation.
• Support the Sales team with quotations and proposals.
• Prepare periodic sales reports.
• Manage incidents and customer claims.

Conocimientos

Customer support

Proficiency in MS Office

Communication skills

Detail-oriented

Collaboration

Educación

Currently studying or recently graduated in Business Administration, Commerce or similar

Descripción del empleo

Laboratoires Grand Fontaine is an international company headquartered in Barcelona, specialized in medical nutrition products. We are looking for an intern to support our Sales team. We offer a strong learning experience and real opportunities for professional development in a dynamic, committed, and growing organization.

Main Task

The Customer Service & Commercial Assistant will support the team in the following areas :

Provide customer support (mainly via email and phone), ensuring an excellent customer experience.

Manage and process orders end-to-end, coordinating lead times, stock and deliveries with Supply / Logistics.

Track orders, pricing and customer forecasts.

Maintain customer databases and commercial documentation up to date.

Support the Sales team with quotations, proposals and sales documentation.

Prepare periodic sales reports.

Manage incidents and customer claims in coordination with Quality and other departments.

Coordinate internally with different teams to ensure customer needs are met.

Prepare meeting minutes / summaries for customer meetings.

Your Profile

Currently studying or recently graduated in Business Administration, Commerce or similar.

6

Interest in developing a career in Customer Service and Sales support in a B2B environment.

Good command of MS Office, especially Excel.

Organized, proactive and detail-oriented.

Strong communication skills and customer-oriented mindset.

Ability to collaborate with multiple departments.

Professional English & Spanish level (mandatory).

Job Location

Barcelona

Start date: January

What we offer

6-month internship.

Possibility of a permanent contract after the internship, subject to performance and business needs.

A dynamic, high-performance environment where you can learn, develop your talent and make a real impact.

Convenient headquarters in Barcelona city center.

Flexibility and home office options.