Customer Operations Manager

First Point Group; Córdoba; A distancia; EUR 34.000 - 83.000; A tiempo parcial

Descripción de la vacante

First Point Group is seeking an Operations Management Expert for a remote, contractor-based role focused on business analysis, research, and operational reasoning for AI training. The work involves analyzing scenarios, gathering stakeholder insights, and producing reports and memos.

No prior AI experience is required; strong analytical writing and communication skills are essential. The role emphasizes clear synthesis of complex information and actionable recommendations for process improvements.

Formación

• 3+ years of experience in business analysis, research, operations, or related fields.
• Strong analytical, research, and professional writing skills.
• Experience with data interpretation, process improvement, and stakeholder communication.

Responsabilidades

• Analyze business scenarios, decisions, and trade-offs.
• Conduct quantitative and qualitative research.
• Gather and synthesize requirements and stakeholder insights.
• Analyze data using Excel, SQL, or similar tools.
• Develop reports, memos, business cases, and process documentation.
• Identify process improvements and provide actionable recommendations.
• Communicate complex findings clearly and effectively.

Conocimientos

Business Analysis & Requirements

Quantitative & Qualitative Research

Data Analysis (Excel/SQL)

Process Improvement & Operations

Stakeholder Communication

Report & Memo Writing

Complex Information Synthesis

Analytical Writing

Educación

3+ years of experience in business analysis, research, operations, or related fields

Descripción del empleo

Operations Management Expert - Remote

Ayer

Business Analyst / Researcher / Operations Specialist

Role Type: Contractor
Location: Remote

micro1 is seeking Business Analysts, Researchers, and Operations Specialists to support a writing-focused customer project involving business analysis, research, and operational reasoning for AI training. No prior AI experience is required.

Key Responsibilities

• Analyze business scenarios, decisions, and trade-offs.
• Conduct quantitative and qualitative research.
• Gather and synthesize requirements and stakeholder insights.
• Analyze data using Excel, SQL, or similar tools.
• Develop reports, memos, business cases, and process documentation.
• Identify process improvements and provide actionable recommendations.
• Communicate complex findings clearly and effectively.

Required Skills

• Business Analysis & Requirements Gathering
• Quantitative & Qualitative Research
• Data Analysis (Excel/SQL)
• Process Improvement & Operations ManagementStakeholder Communication
• Report & Memo Writing
• Complex Information Synthesis
• Analytical Writing

Qualifications

• 3+ years of experience in business analysis, research, operations, or related fields.
• Strong analytical, research, and professional writing skills.
• Experience with data interpretation, process improvement, and stakeholder communication.