Customer Experts - Spanish Speaking - Remote in Greece

Dila Recruitment; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A leading recruitment agency is seeking a Customer Support Specialist to work remotely. This role requires fluency in Spanish and strong communication skills in English. You will be responsible for interacting with customers through various channels while ensuring high satisfaction. Great perks include relocation assistance to Greece, competitive salary, and health care benefits. Join a vibrant team and develop your skills in a fast-paced environment.

Servicios

Relocation assistance

Competitive monthly salary

Health care benefits

Full training by certified instructors

Professional growth opportunities

Free Greek language courses

Great working environment

Formación

• Fluency in Spanish is mandatory.
• Strong communication skills in English are required.
• Ability to thrive in a fast-paced, team-oriented environment.

Responsabilidades

• Communicate with customers via phone, chat & email.
• Track and follow cases to ensure resolution.
• Maintain high customer satisfaction for a major brand.

Conocimientos

Fluency in Spanish

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Ability to multitask

Team player

Descripción del empleo

Position

Customer Support Specialist

Work model

Remote

Location

Greece

Employment type

Full-time

What you will do

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring

• Fluency in Spanish
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas