Customer Experts - Spanish Speaking - Remote in Greece

Dila Recruitment; Madrid; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A recruitment agency is looking for a Customer Support Specialist to work remotely. The role involves communicating with customers through various channels, ensuring satisfaction, and solving problems effectively. Candidates should be fluent in Spanish and possess strong communication skills in English. The position offers relocation support to Greece and a competitive salary with additional benefits including healthcare and professional growth opportunities.

Servicios

Relocation support including flight and accommodation

Competitive monthly salary + 2 extra salaries per year

Health care benefits

Full training

Professional growth opportunities

Free online Greek language courses

Great working environment with relax areas

Formación

• Fluency in Spanish is essential.
• Communication skills in English must be very good.
• Ability to solve problems and communicate effectively is required.

Responsabilidades

• Communicate with customers via phone, chat & e-mail.
• Track and follow cases to ensure they close efficiently.
• Maintain high customer satisfaction.

Conocimientos

Fluency in Spanish

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Resourceful and able to multitask

Team player in a fast-paced environment

Descripción del empleo

Position

Customer Support Specialist

Work model

Remote

Location

Greece

Employment type

Full-time

Responsibilities

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Qualifications

• Fluency in Spanish
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you))
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas