Customer Experience & Admin Specialist - Remote

Tamarind Intelligence Group; Barcelona; Remote; EUR 90,000 - 130,000; Full time

Job summary

GE Vernova seeks a ROC Technical Lead for Remote Operations Center (Wind) in Barcelona, Spain. You will monitor turbines, diagnose issues remotely, and collaborate with site teams to ensure safe, reliable operation across commissioning and service phases.

You will read electrical schematics, work with SCADA tools, and communicate findings clearly. Expect travel up to 20% and a leadership role in continuous improvement.

Qualifications

• Bachelor's or Master's degree in Engineering or equivalent wind energy experience.
• Hands-on wind turbine or electromechanical systems experience in operations.
• Ability to read electrical schematics and troubleshoot on field equipment.
• Experience with SCADA and digital monitoring tools.
• Strong analytical and structured communication skills under pressure.
• Willingness to travel up to 20% of the time.
• Fluent English; relocation to Barcelona and EU work eligibility.

Responsibilities

• Monitor turbine performance and respond to alarms or abnormal conditions.
• Provide remote diagnostics and troubleshooting to support commissioning and service.
• Assist field teams to resolve issues and restore performance.
• Escalate complex issues with clear technical information.
• Collaborate with engineering and support teams to resolve problems.
• Analyze operational data to identify faults and improvement opportunities.
• Support reporting and communication of technical findings.
• Contribute to process improvement and operational optimization.
• Support grid outages when required with safety and compliance.

Skills

Wind turbine experience

Electromechanical systems

Electrical schematics reading

Analytical problem solving

Technical communication

Travel readiness 20%

Team collaboration

English fluency

Education

Bachelor's or Master's degree in Engineering

Tools

SCADA systems

Job description

ROC Technical Lead - Wind Remote Operations

Job Description Summary
Job Description
ROC Technical Lead - Remote Operations Center (Wind Energy)
Barcelona, Spain
About us
At GE Vernova, you are part of a global mission to electrify the world and accelerate the transition to more sustainable energy. With a legacy of engineering excellence and innovation, you help deliver reliable, affordable, and lower-carbon power that supports communities, industries, and everyday life.
Your work directly contributes to shaping the future of energy.
About the role
As a ROC Technical Lead, you support the safe and efficient operation of advanced offshore wind assets from a remote operations center. You play a key role across both commissioning and service phases, helping ensure turbines perform reliably throughout their lifecycle.
You work closely with site teams and engineering experts to detect, analyze, and resolve technical issues, ensuring stable operations and continuous improvement.
What you'll do
In this role, you will:

• Monitor turbine performance and respond to alarms or abnormal conditions
• Support commissioning and service activities through remote diagnostics and troubleshooting
• Assist field teams in resolving technical issues and restoring performance
• Escalate complex issues with clear and structured technical information
• Collaborate with engineering and support teams to resolve problems
• Analyse operational data to identify faults, trends, and improvement opportunities
• Support reporting and communication of technical findings
• Contribute to process improvement and operational optimisation
• Support grid outages when required, prioritising safety and compliance
• Work on a rotating weekday shift schedule with occasional on-call support during weekends and public holidays

What you bring

• Bachelor's or Master's degree in Engineering, or equivalent experience in the wind energy sector
• Hands‑on experience with wind turbines or similar electromechanical systems in operational environments
• Ability to read electrical schematics and apply them in troubleshooting and field support situations
• Experience with SCADA systems and other digital monitoring tools
• Strong analytical and problem‑solving skills with clear technical communication, calm structured approach under pressure, and a collaborative, proactive mindset
• Availability to travel up to 20% of the time, if required.
• Fluent English (spoken and written), willingness to relocate to Barcelona and EU work eligibility.

Nice to have

• Control room or remote operations experience
• Offshore wind or commissioning experience
• Exposure to advanced turbine control systems (e.g., MarkVIe or similar)
• Experience working in multicultural teams
• Fluent in Spanish (spoken and written)

Ways of working
You work on a rotating weekday shift schedule (Monday to Friday), covering morning and afternoon shifts.
You also take part in an on‑call rotation for occasional weekend and public holiday support.
Our culture
At GE Vernova, you help drive the transition to a more sustainable energy future. Every contribution matters as we work to deliver reliable power worldwide.
We support your growth through learning, development, and internal mobility, helping you build a career that evolves with you.
We are committed to inclusion and diversity, creating an environment where everyone can thrive and contribute.
Join us
If you want to work at the forefront of wind energy and help shape the future of global power systems, this is your opportunity to make an impact.
Additional Information
Relocation Assistance Provided: No
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.