CTC (Cell Therapy Coordinator) CART, MM

7300-Janssen-Cilag S.A. Legal Entity; Madrid; On-site; EUR 59,000 - 95,000; Full time

Job summary

Johnson & Johnson in Madrid is seeking a Cell Therapy Coordinator to support treatment centres and ensure a seamless CAR‑T journey for patients. You will coordinate complex processes, liaise with nurses and site staff, and monitor milestones to deliver timely care.

The role requires a healthcare background, strong organisation and communication, and fluency in English and Spanish. Join us to advance innovative cell therapies in a dynamic, patient‑focused environment.

Qualifications

• Bachelor's or equivalent in scientific/healthcare field.
• Experience in a customer-facing healthcare environment.
• Strong organisational and communication skills.
• Ability to manage multiple partners and priorities.

Responsibilities

• Support treatment centres throughout the CAR‑T treatment process.
• Coordinate operational activities related to patient treatment and cell logistics.
• Act as the primary contact for nurse coordinators and other site stakeholders.
• Monitor patient and cell journey milestones and proactively communicate updates.
• Help resolve operational issues and support exceptions, rescheduling and cancellations when required.
• Provide training and support on order management systems and processes.
• Partner with internal teams to ensure timely and effective service delivery.
• Contribute insights and best practices that help improve the overall customer and patient experience.

Skills

Fluent English

Fluent Spanish

Organisational skills

Communication skills

Multitasking

Education

Bachelor's or Master's in healthcare/science

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function

Medical Affairs Group

Job Sub Function

Medical Affairs

Job Category

Scientific/Technology

All Job Posting Locations

Madrid, Spain

Job Description

At Johnson & Johnson, we are advancing innovative cell therapies that are transforming outcomes for patients with haematological cancers. We are looking for a Cell Therapy Coordinator to support treatment centres and ensure a smooth and seamless experience throughout the CAR‑T treatment journey! This is an outstanding opportunity for someone who enjoys working closely with healthcare professionals, coordinating complex processes, and helping patients access advanced therapies!

Key Responsibilities

• Support treatment centres throughout the CAR‑T treatment process.
• Coordinate operational activities related to patient treatment and cell logistics.
• Act as the primary contact for nurse coordinators and other site stakeholders.
• Monitor patient and cell journey milestones and proactively communicate updates.
• Help resolve operational issues and support exceptions, rescheduling and cancellations when required.
• Provide training and support on order management systems and processes.
• Partner with internal teams to ensure timely and effective service delivery.
• Contribute insights and best practices that help improve the overall customer and patient experience.

What We Are Looking For

• Bachelor's or equivalent experience or Master's degree in a scientific, healthcare or related field.
• Experience in a customer‑facing healthcare environment, within hospitals, clinical operations, patient coordination or healthcare services.
• Strong organisational and communication skills.
• Ability to manage multiple partners and priorities simultaneously.
• Comfortable working with digital tools and IT platforms.
• Fluent English and Spanish.

Preferred Experience

• Experience supporting transplant, haematology or oncology services.
• Exposure to cell therapy, CAR‑T therapies or advanced therapies.
• Experience working within supply chain, clinical research or healthcare operations.

Location

Spain

What Makes You Successful

You are highly organised, proactive and solutions-oriented. You enjoy building relationships, coordinating complex activities and ensuring that patients and healthcare professionals receive timely and effective support. Most importantly, you are motivated by the opportunity to contribute to innovative therapies that can make a meaningful difference to patients' lives.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

Required Skills

• Analytical Reasoning
• Analytics Dashboards
• Clinical Experience
• Coaching
• Communication
• Competitive Landscape Analysis
• Cross-Functional Collaboration
• Data Gathering and Analysis
• Detail-Oriented
• Digital Culture
• Digital Literacy
• Interpersonal Influence
• Market Research
• Medical Affairs
• Medical Communications
• Medical Compliance
• Problem Solving
• Scientific Research
• Stakeholder Engagement
• Strategic Thinking
• Technical Credibility
• Technologically Savvy

Preferred Skills

• Analytical Reasoning
• Analytics Dashboards
• Clinical Experience
• Coaching
• Communication
• Competitive Landscape Analysis
• Cross-Functional Collaboration
• Data Gathering and Analysis
• Detail-Oriented
• Digital Culture
• Digital Literacy
• Interpersonal Influence
• Market Research
• Medical Affairs
• Medical Communications
• Medical Compliance
• Problem Solving
• Scientific Research
• Stakeholder Engagement
• Strategic Thinking
• Technical Credibility
• Technologically Savvy
• Biomedical Research
• Cell Therapy
• Clinical Procedures
• Clinical Operations
• Leadership
• Mentoring
• Policy Analysis
• Project Management
• Quality Assurance
• Regulatory Affairs
• Team Leadership

Anticipated base pay range for this position is

€58,900.00 - €94,760.00

Benefits

• * an annual bonus with set target (% of pay) depending on pay grade / location, where the actual amount is based on the employees’ and companies’ performance of the previous calendar year, or sales commissions. Moreover, we offer vacation days, parental leave for a minimum of 12 weeks, bereavement leave, caregiver leave, volunteer leave, well-being reimbursement, programs for financial, physical and mental health. We also offer service anniversary and recognition awards, and subject to the terms of their respective plans, employees - and in some location’s eligible dependents - can participate in several insurance plans.
• * This is for informative purposes only. Amounts and actual benefits may vary by location and are subject to change.

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at https://www.jnj.com/.