Cruise Expert: Global Sales & Guest Experience

Princess Cruises; Barcelona; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading cruise company in Barcelona is seeking a passionate Cruise Expert to inspire travelers and handle customer inquiries. This role involves creating memorable experiences through warm guidance and exceptional service. Responsibilities include managing calls, processing bookings, and building relationships with customers. Ideal candidates are fluent in either German, French, Italian, or Spanish and possess strong communication skills. The position also offers full-time or part-time options, a competitive salary, and unique employee perks, including free cruises.

Servicios

Competitive salary plus sales bonus

Restaurant ticket

Soft Landing Package for relocation

Free after-work activities

Growth opportunities

2 free cruises per year

Formación

• Fluent language skills with exceptional grammar and spelling.
• Ability to create emotional connections with customers.
• Proven track record in customer care and sales.

Responsabilidades

• Handle incoming sales calls and process bookings.
• Provide exceptional customer service through multiple channels.
• Build sustainable relationships with customers.

Conocimientos

Fluent in German, French, Italian, or Spanish

Active listening

Clear communication

Conflict resolution

Multi-tasking

Descripción del empleo

A leading cruise company in Barcelona is seeking a passionate Cruise Expert to inspire travelers and handle customer inquiries. This role involves creating memorable experiences through warm guidance and exceptional service. Responsibilities include managing calls, processing bookings, and building relationships with customers. Ideal candidates are fluent in either German, French, Italian, or Spanish and possess strong communication skills. The position also offers full-time or part-time options, a competitive salary, and unique employee perks, including free cruises.