Croatian Travel Concierge - Customer Support in Athens

Velenosi&Meredith; Barcelona; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading travel services company in Spain seeks Customer Service Representatives fluent in Croatian and English to support Booking.com. The role involves providing customer support via phone, email, and chat, assisting with bookings, and ensuring customer satisfaction. This permanent position offers relocation support, private health insurance, and monthly meal vouchers. Ideal candidates are communicative, problem-solvers, and have basic computer skills.

Servicios

Relocation support

Private health and life insurance

Monthly meal vouchers

25 days of annual leave

Formación

• Native/fluent in Croatian.
• C1 level in English or higher.
• Strong communication, problem-solving, and multitasking skills required.

Responsabilidades

• Provide customer support through phone, email, and chat.
• Assist customers with bookings and account issues.
• Escalate cases when necessary.
• Represent the Booking.com brand effectively.

Conocimientos

Fluent in Croatian

English C1 and above

Strong communication skills

Problem-solving skills

Multitasking skills

Basic computer literacy

Descripción del empleo

A leading travel services company in Spain seeks Customer Service Representatives fluent in Croatian and English to support Booking.com. The role involves providing customer support via phone, email, and chat, assisting with bookings, and ensuring customer satisfaction. This permanent position offers relocation support, private health insurance, and monthly meal vouchers. Ideal candidates are communicative, problem-solvers, and have basic computer skills.