CRM Manager – Salesforce

Stanley Black & Decker, Inc.; Barcelona; Híbrido; EUR 70.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discounts on Stanley Black & Decker工具

Descripción de la vacante

Stanley Black & Decker, Inc. in Barcelona, Spain is seeking a CRM Manager – Salesforce to lead the Data Operations and BI function, overseeing Salesforce CRM, Power BI and related data platforms in a hybrid work environment.

You will develop the team, ensure data quality and governance, and translate business needs into practical reporting solutions that support sales, marketing and management decisions. Strong knowledge of Salesforce CRM and Power BI, plus English and Spanish fluency

Formación

• 5+ years proven experience in a similar managerial role within data operations, business intelligence, commercial systems, or business support functions.
• Strong knowledge of Salesforce CRM and Power BI.
• Solid understanding of data management, reporting environments, and business information systems.
• Experience leading teams and coordinating cross-functional collaboration.
• Fluency in Spanish and English; Portuguese is desirable.

Responsabilidades

• Lead and develop the Data Operations and BI function within the organization.
• Oversee the management, optimization, and continuous improvement of key business platforms, including Salesforce CRM, Power BI, SBD 360, product data systems, Nexmart, Home Index, Innoscape, Leroy Merlin platforms, and external market data sources.
• Ensure high standards of data quality, consistency, governance, and usability across commercial and business information systems.
• Drive the development, maintenance, and enhancement of Power BI reports, dashboards, and business performance analysis tools.
• Translate business needs into effective data, reporting, and system solutions that support sales, marketing, and management decision-making.
• Act as a key partner to commercial and marketing teams, ensuring systems and data structures are aligned with business priorities.
• Identify opportunities to improve processes, reporting capabilities, and the overall use of business data across the company.
• Lead, coach, and develop the team within the department, fostering a business-oriented, collaborative, and service-driven mindset.
• Coordinate with internal stakeholders and external partners to ensure the effective use and evolution of relevant systems and data sources.
• Strengthen data visibility and business insight capabilities to support better and faster decision-making across the organization.

Conocimientos

Salesforce CRM

Power BI

Data operations

BI reporting

Leadership

Stakeholder mgmt

Cross-functional collab

Herramientas

Salesforce CRM

Power BI

SBD 360

Nexmart

Innoscape

Home Index

Product data systems

Leroy Merlin platforms

Descripción del empleo

Position Title: CRM Manager – Salesforce

Location: Barcelona, Spain

Work Model: Hybrid

Employment: Permanent

Come build something that matters.

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 48,500 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.

The Job:

As the CRM Manager – Salesforce, you’ll be part of our team. You’ll get to:

• Lead and develop the Data Operations and Business Intelligence function within the organization.
• Oversee the management, optimization, and continuous improvement of key business platforms, including Salesforce CRM, Power BI, SBD 360, product data systems, Nexmart, Home Index, Innoscape, Leroy Merlin platforms, and external market data sources.
• Ensure high standards of data quality, consistency, governance, and usability across commercial and business information systems.
• Drive the development, maintenance, and enhancement of Power BI reports, dashboards, and business performance analysis tools.
• Translate business needs into effective data, reporting, and system solutions that support sales, marketing, and management decision-making.
• Act as a key partner to commercial and marketing teams, ensuring systems and data structures are aligned with business priorities.
• Identify opportunities to improve processes, reporting capabilities, and the overall use of business data across the company.
• Lead, coach, and develop the team within the department, fostering a business-oriented, collaborative, and service-driven mindset.
• Coordinate with internal stakeholders and external partners to ensure the effective use and evolution of relevant systems and data sources.
• Strengthen data visibility and business insight capabilities to support better and faster decision-making across the organization.

The Person:

You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. In fact, you embrace it. You also have:

• 5+ years proven experience in a similar managerial role within data operations, business intelligence, commercial systems, or business support functions.
• Strong knowledge of Salesforce CRM and Power BI.
• Solid understanding of data management, reporting environments, and business information systems.
• Experience leading teams and coordinating cross-functional collaboration.
• Strong business acumen, with a clear commercial and marketing orientation.
• Ability to convert business needs into practical, value-added system and reporting solutions.
• Excellent communication and stakeholder management skills.
• A hands-on, proactive, and solution-oriented approach.Comfort working in a dynamic environment with multiple systems, priorities, and business interfaces.
• Fluency in Spanish and English; Portuguese is desirable.

The Details:

You’ll receive a competitive salary and a great benefits plan, including:

• Discounts on Stanley Black & Decker tools and other partner programs.

And More:

We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to:

• Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
• Learn: Have access to a wealth of learning resources, including our digital learning portal.
• Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.
• Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.

What’s more, you’ll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us!