CRM Data Analytics Trainee: Dashboards & Insights

Grifols Sa; Málaga; Presencial; EUR 18.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Study assistance

Dining benefits

Descripción de la vacante

Grifols International S.A. is seeking a CRM Data Analytics Trainee to join the CRM team in Málaga. You will analyze service and sales data, build dashboards, and contribute to data quality initiatives under guidance.

The role emphasizes data-driven decision-making and cross-functional collaboration. Ideal candidates hold a degree in Big Data or Data Analytics, possess advanced English, and show passion for databases, with knowledge of Power BI and Python.

Formación

• Bachelor’s or Master’s degree in Big Data, Data Analytics or related fields.
• Advanced English level.
• Strong analytical and communication skills with the ability to understand stakeholder needs.
• Passion for databases and data‑driven problem solving.
• Advanced proficiency in Office tools (Excel, Word, etc.).
• Valuable knowledge of Power BI and Python.
• Proactive, motivated and detail‑oriented mindset, with critical thinking and autonomy.

Responsabilidades

• Analyze service and sales data from Salesforce and ServiceMax under senior guidance.
• Build and maintain dashboards to assess installed base performance and identify service‑to‑sales opportunities.
• Prepare data‑based reports for Sales and Service teams.
• Identify and correct data quality issues, including duplicates, missing entries and structural inconsistencies.
• Support the development of a CRM Data Quality Index by region.
• Analyze operational indicators, such as repeat technical service visits, spare parts usage and SLA compliance.
• Prepare performance summaries for field engineer reviews.
• Detect potential process gaps based on data patterns and trends.
• Learn and apply basic Python scripting for analytical tasks.
• Integrate analytical outputs into CRM dashboards and reports.
• Collaborate closely with IT and the CRM team on structured, well‑defined tasks.

Conocimientos

Big Data

Data Analytics

Advanced English

Power BI

Python

Office tools

Educación

Big Data/Analytics degree

Related field (Engineering, MBA, Bioinformatics)

Herramientas

Power BI

Python

Excel

Descripción del empleo

Grifols International S.A. is seeking a CRM Data Analytics Trainee to join the CRM team in Málaga. You will analyze service and sales data, build dashboards, and contribute to data quality initiatives under guidance.

The role emphasizes data-driven decision-making and cross-functional collaboration. Ideal candidates hold a degree in Big Data or Data Analytics, possess advanced English, and show passion for databases, with knowledge of Power BI and Python.