#CORE DIGITAL CAMPUS IT Operations Specialist

Prestwick Aerosystems; Albacete; Híbrido; EUR 21.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work

Life insurance

Health insurance

Stock options

Retirement plan

Study grants

Descripción de la vacante

Airbus Helicopters España, SA, in Albacete, seeks a Junior IT Operations Specialist to join the Digital Transverse Functions Solutions Team. You will support UPH, monitor performance, and resolve incidents in a multinational setting, with a focus on stability and continuous improvement.

You will work on deploying updates, maintaining environment integrity, and collaborating with infrastructure, analysts, and external editors to tackle complex blockers.

Formación

• Master's degree in Software Engineering required.
• 0-2 years of IT operations, application support, or system administration experience.
• Strong Linux/Windows server knowledge and SQL skills.
• Familiarity with scripting (Bash, PowerShell, Python) is a major plus.
• Understanding of ITIL concepts (Incident, Problem, Change).
• Good analytical and communication skills for technical and business audiences.

Responsabilidades

• Monitor UPH solution daily performance and server health to maximize uptime.
• Serve as first-line technical support (L1/L2) and troubleshoot issues in ServiceNow.
• Assist in deploying updates, patches, and configurations across environments.
• Run SQL queries to investigate data issues and generate reports.
• Collaborate with infra, analysts, and editors to resolve blockers.

Conocimientos

Linux/Windows

SQL

Bash

PowerShell

Python

ITIL

Analytical thinking

Communication

Educación

Master's in Software Engineering

Herramientas

Dynatrace

ServiceNow

Planisware

Descripción del empleo

Job Description

An opportunity for an IT Operations Specialist has arisen within Airbus Helicopters (Albacete, Spain)

WHY JOIN US?

Life in Albacete: Quality & Convenience - Forget long commutes. Albacete offers you the great advantage of a “15-minute city": safe, accessible, comfortable and perfectly connected. Enjoy a premium standard of living at a competitive cost, ensuring you have the perfect balance between your career and your personal life.

Airbus Helicopters: Grow with us - We offer more than a job; we offer a community. Immerse yourself in a young, collaborative environment that feels like family. As a strategic Center of Excellence, we are a global leader in helicopter production, offering you endless potential to grow alongside our major projects.

The project: Shaping the future - Welcome to the Digital Campus, a pioneering ecosystem dedicated to industrial digitalization and innovation. This is more than just a workplace; it is a technological hub where we define the future of flight. Bring your ideas to a dynamic, modern ecosystem and help us build the next generation of aerospace solutions.

DESCRIPTION

You will join our Digital Transverse Functions Solutions Team (EIIF) whose objective is to build, develop and maintain new Digital solutions in different functional perimeters as HR, Corporate functions, Procurement, Quality & Programs. You will be part of a multicultural team involved in the design, building and deployment of Digital solutions based on custom development or Saas solutions. We are seeking a motivated Junior IT Operations Specialist to join our team and support UPH (Unified Planning for Helicopters), a critical business solution built on top of the Planisware platform. In this role, your primary focus will be ensuring the application’s stability, monitoring system performance, and resolving technical incidents. No prior experience with Planisware is required.

YOUR CHALLENGES

Application Monitoring: Monitor the UPH solution’s daily performance via Dynatrace tool, server health, and batch jobs to ensure maximum uptime.

Incident Management: Act as the first line of technical support (Level 1/2) to investigate, troubleshoot, and resolve application bugs, performance lags, or user-reported technical issues using ServiceNow.

Environment Maintenance: Assist in deploying application updates, patches, and configurations across testing and production environments.

Data & Database Support: Run SQL queries to investigate data inconsistencies, extract reports, and ensure data integrity within the application.

Collaboration: Work closely with the infrastructure team, business analysts, and external software editors to escalated and resolve complex technical blockers.

Documentation: Maintain and update technical documentation, operating procedures, and knowledge-base articles.

SKILLS

Is your profile aligned to the following list of skills? We are looking forward to know you:

• Education: Master’s degree in Software Engineering.
• Experience: 0-2 years of experience in IT operations, application support, or system administration.
• Core technical skills : Basic understanding of Linux/Windows server environments, Good knowledge of SQL (ability to write queries, joins, and navigate databases), Familiarity with scripting languages (e.g., Bash, PowerShell, or Python) is a major plus, Understanding of ITIL concepts (Incident, Problem, and Change Management).
• Soft Skills: Strong analytical and problem-solving mindset, Curiosity and a strong desire to learn complex enterprise software architectures, Good communication skills to interact with both technical teams and business users.

WHICH BENEFITS WILL YOU HAVE AS AIRBUS EMPLOYEE?

At Airbus we are focused on our employees and their welfare. Take a look at some of our social benefits:

• Vacation days plus additional days-off along the year (Apróx. 35 days per year in total).
• Attractive salary.
• Hybrid model of working: we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
• Collective transport service subject to working calendar/home location.
• Benefits such as life insurance, health insurance, employee stock options, retirement plan, or study grants.
• On-site facilities (among others): free canteen, kindergarten, medical office.
• Possibility to collaborate in different social and corporate social responsibility initiatives.
• Excellent upskilling opportunities and great development prospects in a multicultural environment.
• Option to access special rates in products & benefits.

Additional Information

Company: Airbus Helicopters España, SA Employment Type: Permanent ------- Experience Level: Entry Level Job Family: Digital

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.

Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all.

As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [e-mail].

Airbus pioneers sustainable aerospace for a safe and united world. The Company constantly innovates to provide efficient and technologically-advanced solutions in aerospace, defence, and connected services. In commercial aircraft, Airbus offers modern and fuel-efficient airliners and associated services. Airbus is also a European leader in defence and security and one of the world's leading space businesses. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions and services worldwide.

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